Information Resources and Technology Management, U.S. Fish and Wildlife ServiceInformation Resources and Technology Management, U.S. Fish and Wildlife ServiceFWS/IRTM_11db95b0-0216-4333-a401-521f3ef30224We will provide secure, efficient, and effective information resources, technology, and support for our employees, customers, and partners to use in fulfilling the Service’s mission._db02953b-1149-41fb-b5ec-adf8e05f1247The Information Resources and Technology Management (IRTM) program, along with the Directorate, is responsible for maintaining and enhancing management of the Service’s information resources and technology, providing customer support, and developing policies, procedures, and guidance in support of the Service’s mission._4c919ea4-9cb7-4569-b7d2-b728b31282e0Improve Management of IRTM Assets.Establish an environment that fosters productive IRTM investments in support of Service and Departmental mission goals, that provides a common architecture to ensure that IRTM assets are mutually supportive, that provides for reliable acquisition, implementation, operation and maintenance, and disposal of adequate IRTM assets over time, that enforces security protocols to protect assets, and ensures communication, planning and design down to the field office level of the organization._48899b30-e81b-423e-951b-66c2be8c6bdc1Enterprise ArchitectureImplement and maintain the Service Enterprise Architecture consistent with the Departmental and Federal Enterprise Architecture Program._3fcbdb30-8a3f-4a5b-8c5d-b20fc2b8328b1.1The Department of Interior is developing an Enterprise Architecture in which all Bureaus are participating. The objective is to ensure that investments in hardware, software, systems, data, and services support the business of DOI and the Bureaus in a way that leverages efficiencies, avoids redundancies, and facilitates partnerships in projects where appropriate. A key component of this objective is to improve the efficiency and effectiveness of business processes and the use of information resources and technology to enhance delivery and efficiency of services to customers.ITIM ProcessesImprove the Service’s IT Investment Management (ITIM) processes._441df81e-60dd-40b5-9b10-1c0132c8e4c91.2Increase the effectiveness of investments in information resources and technology. The Government Accountability Office has developed an ITIM model that recognizes five stages of an organization’s ability to manage its IT investments. The Department will use that model to work with Bureaus to improve IT investment management processes and to measure progress.IT SecurityImprove IT security._9a13e350-f187-4206-9659-85d2612505451.3Protect the availability, confidentiality and integrity of Service information resources and technology assets, ensure full compliance with OMB Circular A-130 and Federal Information Security Management Act (FISMA) requirements, to reduce the number of security vulnerabilities and incidents, and maximize the number of systems that are certified and accredited.Proect ManagementPromote and improve IT Project Management._b9fcfde4-5b1f-4bba-885a-26e0cd3acf761.4Ensure that IT systems are designed and developed in full compliance with approved Service and DOI life-cycle and project management methodologies.Acquisition and ManagementImprove Life Cycle Management, IT Acquisition, Configuration Management, and Asset Inventory Processes and Guidance._e99974d2-a898-4934-a7b3-d0bd05b7059b1.5Ensure that all Service IT assets are properly planned, acquired, managed, accounted for, and disposed of.O&M and User SupportImprove IT Operations, Maintenance and User Support._c6e8b403-46fe-4141-ab07-875f383b1a461.6Ensure high availability of Service IT assets and a high level of user support to maximize the productivity of IT assets in accomplishing the Service’s mission.Improve the Delivery of IRTM Products and Services. Improve procedures and standards that govern the creation, protection, reliability, and interpretation of data in support of Service and Departmental mission goals, as well as eliminate redundant data and information. Develop effective processes for evaluating emerging technologies._0ff1d96d-d508-4523-8470-d8afe471b5ea2Standardized IRTM FunctionsStandardize IRTM functions to conform with Secretarial Order #3244, dated November 12, 2002._ca2dcb8c-9146-4da7-8007-8800bfda964f2.1Secretarial Order #3244 requires bureaus “to standardize along select functional areas … to improve the delivery of IT products and services Department-wide by minimizing the significant variability that currently exists.”GISImprove the use of Geographic Information Systems (GIS)._63571161-1a63-4758-b107-6e9ba3cf78de2.2Enhance delivery of geographical data to partners and the public and increase the ability of Service employees to use GIS data and tools to accomplish mission goals.Data ManagementImprove Data Management._8a334023-9839-4e61-b61c-e2046fd5fa352.3Minimize data redundancy and promote more effective data sharing and participation in cross-cutting projects.Emerging TechnologiesEvaluate emerging technologies and implement proven IRTM solutions._76b634d1-987a-4565-a6b4-b5d98465a0f72.4Evaluate new technologies in an organized way, select those that have strategic value to accomplishing the mission of the Service, and implement them in a well disciplined manner. Rapid changes in technology pose a challenge to understand and assess their potential application to Service work. Without a framework to perform evaluation, implementation of new technologies will be haphazard and expensive.Records ManagementImprove Records Management._24ef71f7-8a67-413c-9120-652a707519502.5Ensure compliance with records management laws, regulations, policies and procedures through an effective and efficient records management program and to promote development of electronic records management capability as soon as practical.Enhance IRTM Skills of Service Employees.Through planning, assessment, and education efforts establish and maintain an adequately skilled workforce to optimize the productive use of IRTM. Continue to partner closely with the National Conservation Training Center to ensure that IRTM information is incorporated in the appropriate classes._982afec2-9a83-476d-9c13-a0a499864a013Skilled PersonnelRecruit and retain sufficiently skilled IRTM personnel, competent in current and emerging technologies, to optimize the productive use of information resources and technology._9989315f-8397-424d-a61f-bb4a7e902e813.1Through planning, assessment, and education efforts, establish and maintain an adequately skilled workforce to optimize the productive use of IRTM. Continue to partner closely with the National Conservation Training Center (NCTC) to ensure that IRTM information is incorporated in the appropriate classes.Decision-Support ToolsProvide easy to use decision-support tools to all Service employees that enhance productivity._7ddcc5d9-0ac7-4fd1-b2ce-7cc563505e523.2Enhance the use of information resources and technology to improve decision-making, improve the consistency of results in a decentralized environment, and improve the perceived value of information resource and technology investments.User EngagementDevelop, maintain and engage a user community that understands and can employ modern technologies to maximize business benefits._ecc3b175-ff73-45dc-b72f-8a70124602533.3Service employees need to become familiar not only with how to use the technologies, but with their responsibilities as information collectors and providers. To respond to these needs, a training strategy must be developed using an appropriate mix of training techniques and technology to reach as wide an audience as possible. This objective involves an examination of current business processes to determine what steps could be taken to make them more efficient.Improve IRTM Communications.Enhance communications between programs, regions, field stations, and the IRTM program about program support needs, opportunities to apply technology to meet those needs, and IT policies and activities. Enhance communications with the Department, OMB, other Federal agencies, state, local and Tribal governments, interest groups and private citizens about information resources and technology capabilities, services and opportunities._d95b09b5-b33e-43e1-ad4d-3dc22c4f1e2c4Internal CommunicationsImprove communications related to IRTM within the Service._8752ba3c-30e2-4219-a40e-5d53f91f56a94.1Enhance communications between programs, regions, field stations, and the IRTM program about program support needs, opportunities to apply technology to meet those needs, and IT policies and activities.External CommunicationsImprove communications related to IRTM between the Service and outside entities, including DOI, OMB, GAO, customers, constituents, and partners._d4883c19-05e5-4520-866d-faebe95952eb4.2Improve communications related to IRTM between the Service and outside entities including the Department, OMB, GAO, customers, constituents and partners.2006-10-012009-09-302010-02-08http://www.fws.gov/irm/docs/FWSIRTMStrategicPlan100705.pdfArthurColman (www.drybridge.com)colman@drybridge.com