Strategic Plan Fiscal Years 2022-2026The FCC Strategic Plan provides the framework around which the FCC determines its annual performance plan and budget request. The FCC annually submits its performance plan as part of its budget request to Congress. The annual performance plan includes performance targets for the current fiscal year that stem from the FCC’s strategic goals and objectives, and serves as the annual guide for implementing the FCC’s Strategic Plan. After each fiscal year, an annual performance report is produced that compares the agency’s actual performance to its targets. Program Evaluations ~ The FCC uses a variety of methods to evaluate its programs including risk assessments, audits from the FCC’s Office of Inspector General (OIG) and reports from the Government Accountability Office (GAO). The FCC annually works with its Bureaus and Offices as well as with its reporting components for the Universal Service Fund, Telecommunications Relay Service fund, and North American Numbering Plan fund to assess the risks the FCC is facing to meeting its strategic goals and objectives. Using this information, the FCC is able to make improvements to its operations and program management on an ongoing basis to better achieve its goals. The OIG, an independent oversight organization within the FCC, conducts audits, investigations, and reviews relating to the FCC’s programs and operations. Information on the OIG’s work can be found at: http://www.fcc.gov/office-inspector-general. The GAO, an independent organization established by Congress, conducts evaluations and analyses and makes recommendations to improve practices of the programs it reviews. GAO reports concerning the FCC’s activities can be found at: http://www.gao.gov/.Federal Communications CommissionFCC_9e36cc5e-ab0b-11ed-b3a1-c6ca2683ea00The FCC is an independent regulatory agency of the United States Government. The FCC is charged with regulating interstate and international communications by radio, television, wire, satellite, and cable. The Commission also regulates telecommunications, advanced communication services and video programming for people with disabilities, as set forth in various sections of the Communications Act. ^^ The FCC is directed by five Commissioners appointed by the President and confirmed by the Senate for five-year terms, except when the unexpired term of a previous Commissioner is filled. Only three Commissioners can be from the same political party at any given time. The President designates one of the Commissioners to serve as Chairperson.Jessica RosenworcelChairwomanPeople of the United StatesFCC Bureaus & OfficesThe FCC is organized by function. There are seven Bureaus and ten Offices. The Bureaus and the Office of Engineering and Technology process applications for licenses to operate facilities and provide communications services; analyze complaints from consumers and other licensees; conduct investigations; develop and implement regulatory programs; and organize and participate in hearings and workshops. Generally, the Offices provide specialized support services. The Bureaus and Offices are:Consumer & Governmental Affairs BureauThe Consumer & Governmental Affairs Bureau develops and implements consumer policies, including disability access and policies affecting Tribal nations and state and local governments. The Bureau also serves as the public face of the Commission through outreach and education and responds to consumer inquiries and informal complaints. The Bureau maintains collaborative partnerships with consumer-facing organizations and state, local, and Tribal governments in such areas as implementation of critical initiatives, implementation of new technologies, and emergency preparedness. In addition, the Bureau’s Disability Rights Office provides expert policy and compliance advice on accessibility with respect to various forms of communications for persons with disabilities. The Bureau also ensures public facing access to the Commission for persons with disabilities via a team of American Sign Language interpreters and accessible formats specialists. Enforcement BureauThe Enforcement Bureau enforces the Communications Act and the FCC’s rules. It acts to protect consumers, ensure efficient use of spectrum, further public safety, promote competition, resolve disputes, and protect the integrity of FCC programs and activities from fraud, waste, and abuse.International BureauThe International Bureau administers the FCC’s international telecommunications and satellite programs and policies, including licensing and regulatory functions. The Bureau promotes procompetitive policies abroad, coordinates the FCC’s global spectrum activities, and advocates for U.S. interests in international communications and competition. The Bureau works to promote high-quality, reliable, interconnected, and interoperable communications infrastructure on a global scale.Media BureauThe Media Bureau recommends, develops, and administers the policy and licensing programs relating to electronic media, including broadcast, cable, and satellite television in the United States and its territories.Public Safety and Homeland Security BureauThe Public Safety and Homeland Security Bureau develops and implements policies and programs to strengthen public safety communications and interoperability, homeland security, national security, emergency management and preparedness, disaster management, and network reliability and resiliency. These efforts include rulemaking proceedings that promote more efficient use of public safety spectrum, improve public alerting mechanisms, enhance the nation’s 911 emergency calling system, and establish frameworks for communications prioritization during crises. The Bureau also maintains 24/7 operations capability and promotes Commission preparedness to assist the public, first responders, the communications industry, and all levels of government in responding to emergencies and major disasters where reliable public safety communications are essential. Finally, the Bureau coordinates the Commission’s national security mission and consults with the Defense Commissioner pursuant to 47 CFR § 0.181 of the Commission’s rules.Wireless Telecommunications BureauThe Wireless Telecommunications Bureau is responsible for wireless telecommunications programs and policies in the United States and its territories, including licensing and regulatory functions. Wireless communications services include cellular, paging, personal communications, mobile broadband, and other radio services used by businesses and private citizens.Wireline Competition BureauThe Wireline Competition Bureau develops, recommends, and implements policies and programs for wireline telecommunications, fixed (as opposed to mobile) broadband and telephone lines, striving to promote the widespread development and availability of these services. The Bureau has primary responsibility for the Universal Service Fund which helps connect all Americans to communications networks.Office of Administrative Law JudgesThe Office of Administrative Law Judges is composed of one judge (and associated staff) who presides over hearings and issues decisions on matters referred by the FCC.Office of Communications Business OpportunitiesThe Office of Communications Business Opportunities promotes diversity, competition and innovation in the provision and ownership of telecommunications and information services by supporting opportunities for small businesses, as well as women-owned and minority-owned communications businesses.Office of Economics and AnalyticsThe Office of Economics and Analytics provides objective economic analysis to support Commission policy making and implements agency-wide data practices and policies, including implementing significant economically-relevant data collections. The Office also manages the FCC’s auctions in support of and in coordination with the FCC’s Bureaus and Offices.Office of Engineering and TechnologyThe Office of Engineering and Technology advises the FCC on technical and engineering matters. This Office develops and administers FCC decisions regarding spectrum allocations and unlicensed devices and coordinates use of the spectrum with the Executive Branch. The Office also oversees the Commission’s equipment authorization program to ensure compliance with technical rules and its experimental licensing program to promote new and innovative technologies and services.Office of the General CounselThe Office of the General Counsel serves as the FCC’s chief legal advisor.Office of the Inspector GeneralThe Office of the Inspector General conducts and supervises audits and investigations relating to FCC programs and operations.Office of Legislative AffairsThe Office of Legislative Affairs serves as the liaison between the FCC and Congress, as well as other Federal agencies. Office of the Managing DirectorThe Office of the Managing Director administers and manages the FCC.Office of Media RelationsThe Office of Media Relations informs the media of FCC decisions and serves as the FCC’s main point of contact with the media.Office of Workplace DiversityThe Office of Workplace Diversity develops, coordinates, evaluates, and recommends to the Commission policies, programs, and practices that foster a diverse workforce, and promotes and ensures equal employment opportunity (EEO) for all employees and applicants without regard to race, color, religion, sex (including pregnancy and gender identity), sexual orientation, national origin, age, disability (mental, intellectual, or physical), marital status, parental status, political affiliation, genetic information (including medical history), or any other basis protected by law.Communication service available at reasonable cost_9e36ceac-ab0b-11ed-b3a1-c6ca2683ea00To make available, so far as possible, to all the people of the United States, without discrimination on the basis of race, color, religion, national origin, or sex, rapid, efficient, Nation-wide, and world-wide wire and radio communication service with adequate facilities at reasonable charges._9e36d078-ab0b-11ed-b3a1-c6ca2683ea00CommunicationCost-EfficiencyNondiscriminationBroadbandPursue a “100 Percent” Broadband Policy_9e36d1a4-ab0b-11ed-b3a1-c6ca2683ea001Goal: The COVID-19 pandemic put a spotlight on the serious broadband gaps that exist across the country, including in rural infrastructure, affordability for low-income Americans, and athome access for students. This continuing digital divide means millions of Americans do not have meaningful access to essential infrastructure for 21st century success. In response to the COVID19 pandemic and challenges that many Americans face, the agency should advance access to communications that are essential for Americans to work remotely, learn remotely, receive healthcare, and engage in commerce. To this end, the FCC will pursue policies to help bring affordable, reliable, high-speed broadband to 100 percent of the country. PoliciesPursue policies to help bring affordable, reliable, high-speed broadband to 100 percent of the population, including rural areas, and Tribal lands as well as for low-income Americans and students. _9e36d2a8-ab0b-11ed-b3a1-c6ca2683ea001.1AvailabilityEvaluate and report on the availability of broadband services throughout the country._9e36d3a2-ab0b-11ed-b3a1-c6ca2683ea001.1.1PlatformsSupport and facilitate the development, deployment, and adoption of broadband services across multiple platforms._9e36d4a6-ab0b-11ed-b3a1-c6ca2683ea001.1.2PartnershipsWork in partnership with state, local, Tribal, and other governments, and consumer and industry groups, to ensure that broadband networks are deployed to all American consumers, including those in Tribal, rural, insular, and high-cost areas. _9e36d5aa-ab0b-11ed-b3a1-c6ca2683ea001.1.3State GovernmentsLocal GovernmentsTribal GovernmentsConsumer GroupsIndustry GroupsInnovationProvide opportunities for innovation in broadband services and technologies by modernizing Universal Service Fund (USF) programs to better facilitate affordable broadband deployment and meaningful access to essential services for all Americans._9e36d6a4-ab0b-11ed-b3a1-c6ca2683ea001.2DeploymentEfficiently support broadband deployment where it is most needed by implementing USF mechanisms that are grounded in sound policy._9e36d7b2-ab0b-11ed-b3a1-c6ca2683ea001.2.1Modernization & ReformContinue reform and modernization of universal service programs to reflect technological developments and changes in the market. _9e36d8b6-ab0b-11ed-b3a1-c6ca2683ea001.2.2AccessAdvance access to communications that are essential for Americans to work remotely, learn remotely, receive healthcare remotely, and engage in commerce and precision agriculture._9e36d9c4-ab0b-11ed-b3a1-c6ca2683ea001.3EcosystemEnsure a competitive and vibrant unlicensed ecosystem that fosters competition and innovation and that supports home networks, business private networks, public networks, and Wi-Fi enabled hotspots._9e36db0e-ab0b-11ed-b3a1-c6ca2683ea001.3.1Services & DevicesExpedite processes to allow new services and devices to come to market._9e36dc9e-ab0b-11ed-b3a1-c6ca2683ea001.3.2InvestmentFoster an environment that will encourage investment in broadband networks and services by existing providers while encouraging participation in broadband markets by new and nontraditional participants._9e36ddc0-ab0b-11ed-b3a1-c6ca2683ea001.3.3InformationCommunicate information about FCC programs and policies to help bring affordable, reliable, high-speed broadband to 100% of the country._9e36dee2-ab0b-11ed-b3a1-c6ca2683ea001.4Awareness & EducationLaunch a national consumer awareness and education campaign focusing on people of color and others who have been historically underserved, persons who live in rural areas, persons with disabilities, and persons otherwise affected by persistent poverty, discrimination, or inequality and also at-home access for students._9e36dff0-ab0b-11ed-b3a1-c6ca2683ea001.4.1People of ColorUnderserved PeoplePersons who Live in Rural AreasPersons Affected by PovertyPersons Affected by DiscriminationPersons Affected by InequalityPersons with DisabilitiesStudentsat homeOutreach & EventsLaunch locally-focused and targeted programs of consumer and governmental outreach activities and events based on FCC’s efforts to extend service through the universal service fund and other initiatives to promote new deployment. _9e36e108-ab0b-11ed-b3a1-c6ca2683ea001.4.2DEIAPromote Diversity, Equity, Inclusion and Accessibility_9e36e27a-ab0b-11ed-b3a1-c6ca2683ea002Goal: The FCC will seek to gain a deeper understanding of how the agency’s rules, policies, and programs may promote or inhibit advances in diversity, equity, inclusion, and accessibility. ^^ The FCC will pursue focused action and investments to eliminate historical, systemic, and structural barriers that perpetuate disadvantaged or underserved individuals and communities. In so doing, the FCC will work to ensure equitable and inclusive access and facilitate the ability of underserved individuals and communities to leverage and benefit from the wide range of opportunities made possible by digital technologies, media, communication services, and next-generation networks. ^^ In addition, the FCC recognizes that it is more effective when its workforce reflects the experience, judgement, and input of individuals from many different backgrounds. Advancing equity is core to the agency’s management and policymaking processes and will benefit all Americans. BarriersPursue focused action, policies, and investments to eliminate historical, systemic, and structural barriers that perpetuate disadvantaged or underserved individuals and communities._9e36e3a6-ab0b-11ed-b3a1-c6ca2683ea002.1Disadvantaged IndividualsDisadvantaged CommunitiesUnderserved IndividualsUnderserved CommunitiesOutreach & ProgramsPerform outreach and conduct programs related to communications issues that will promote education and awareness about historical, systemic, and structural barriers that perpetuate disadvantaged or underserved individuals and communities._9e36e54a-ab0b-11ed-b3a1-c6ca2683ea002.1.1Disadvantaged IndividualsDisadvantaged CommunitiesUnderserved IndividualsUnderserved CommunitiesBarriersIdentify historical, systemic, and structural barriers experienced by disadvantaged, marginalized, or underserved individuals and communities, and take measures to ensure their equitable and inclusive access to digital technologies, media, communication services, and next generation networks._9e36e6da-ab0b-11ed-b3a1-c6ca2683ea002.1.2Disadvantaged IndividualsDisadvantaged CommunitiesMarginalized IndividualsMarginalized CommunitiesUnderserved IndividualsUnderserved CommunitiesRules, Policies & ProgramsSeek to gain a deeper understanding of how the agency’s rules, policies, and programs may promote or inhibit advances in diversity, equity, inclusion, and accessibility._9e36e81a-ab0b-11ed-b3a1-c6ca2683ea002.2OutreachConduct outreach to the Commission’s counterparts throughout various levels of government as well as other stakeholders to better understand how the Commission can promote diversity, equity, inclusion, and accessibility through its rules, policies, and programs._9e36e946-ab0b-11ed-b3a1-c6ca2683ea002.2.1FCC Intergovernmental CounterpartsCultureEnsure that the FCC cultivates an inclusive culture that encourages collaboration, flexibility, and fairness._9e36ea90-ab0b-11ed-b3a1-c6ca2683ea002.2.2EmpowermentEmpower Consumers_9e36ebc6-ab0b-11ed-b3a1-c6ca2683ea003ConsumersGoal: Consumers who are well informed about their rights and what they’re buying are more confident and more likely to participate in the digital economy. ^^ The FCC will tackle new challenges to consumer rights and opportunities stemming from the COVID-19 pandemic, plans for post-COVID recovery, and digital transitions. ^^ The FCC also will pursue effective enforcement and new approaches to protect consumers from unwanted and intrusive communications, phonebased scams, telephone privacy issues, and other trends that affect consumers. ^^ The FCC will work to enhance competition and pursue policies that protect the competitive process to improve consumer choice and access to information. ^^ The FCC will work to foster a regulatory landscape that fosters media competition, diversity, and localism. ^^ The FCC also must work to ensure the availability of quality, functionally equivalent communications services for persons with disabilities.Digital Economy & ChallengesRemove impediments to consumer participation in the digital economy and tackle new challenges to consumer rights and opportunities stemming from the COVID-19 pandemic, plans for post-COVID recovery, and digital transitions._9e36ee1e-ab0b-11ed-b3a1-c6ca2683ea003.1Intrusion, Scams & PrivacyPursue policies and effective enforcement to protect consumers from unwanted and intrusive communications, phone-based scams, telephone privacy issues, and other trends affecting consumers._9e36ef7c-ab0b-11ed-b3a1-c6ca2683ea003.1.1Persons with DisabilitiesEnsure the availability of quality, functionally equivalent communications services for persons with disabilities._9e36f0c6-ab0b-11ed-b3a1-c6ca2683ea003.1.2Persons with DisabilitiesCompetition & ChoiceWork to enhance competition and pursue policies that protect the competitive process to improve consumer choice and access to information._9e36f206-ab0b-11ed-b3a1-c6ca2683ea003.1.3ConsumersVideo ProgrammingImplement actions to ensure that individuals with disabilities can access video programming._9e36f35a-ab0b-11ed-b3a1-c6ca2683ea003.1.4Individuals with DisabilitiesIncarcerated IndividualsImplement actions to protect incarcerated individuals and their families to ensure access to affordable communications services._9e36f49a-ab0b-11ed-b3a1-c6ca2683ea003.1.5Incarcerated IndividualsFamilies of Incarcerated IndividualsSafety & SecurityEnhance Public Safety and National Security_9e36f68e-ab0b-11ed-b3a1-c6ca2683ea004Federal Government PartnersState Government PartnersLocal Government PartnersTribal Government PartnersTerritorial Government PartnersIndustry StakeholdersGoal: The FCC will pursue policies to promote the availability of secure, reliable, interoperable, redundant, and rapidly restorable critical communications infrastructure and services. ^^ The FCC also will promote the public’s access to reliable 911 and emergency alerting, and support public safety’s access to first responder communications. The FCC will work in coordination with Federal and state, local, Tribal, and territorial government partners and industry stakeholders to support disaster response and to ensure the nation’s defense and homeland security.Infrastructures & ServicesKeep the public safe by promoting and pursuing policies and initiatives to ensure the availability of secure, reliable, interoperable, resilient, and rapidly restorable critical communications infrastructures and services._9e36f8c8-ab0b-11ed-b3a1-c6ca2683ea004.1SpectrumAdopt public safety spectrum policies that facilitate interoperable communications by first responders._9e36fa30-ab0b-11ed-b3a1-c6ca2683ea004.1.1RegulationImplement an integrated regulatory framework that promotes faster emergency response, leverages technological advancements, and promotes the rapid deployment of innovative public safety communications, such as Next Generation 911 (NG911)._9e36fb8e-ab0b-11ed-b3a1-c6ca2683ea004.1.2Malicious/Illegal EquipmentCombat the malicious or illegal use of communications equipment, such as jammers or contraband cellphones in correctional facilities by developing reforms and examining other technological solutions._9e36fcf6-ab0b-11ed-b3a1-c6ca2683ea004.1.3RestorationTake measures to facilitate the rapid restoration of critical communications during disasters, emergencies, and significant events._9e36fe54-ab0b-11ed-b3a1-c6ca2683ea004.1.4AlertingPromote the public’s access to reliable 911 and emergency alerting and support public safety’s access to first responder communications._9e36ffb2-ab0b-11ed-b3a1-c6ca2683ea004.2The PublicFirst RespondersReliability & EffectivenessPromote the nationwide availability of reliable and effective 911, Enhanced 911 (E911) and NG911 service by developing and implementing policies that will ensure the reliability, resiliency, and security of communications networks, particularly for 911 and NG911 networks._9e37014c-ab0b-11ed-b3a1-c6ca2683ea004.2.1Outage InformationCollect and analyze outage information for communications networks and 911/NG911 networks by working with stakeholders to understand and address problems._9e3702fa-ab0b-11ed-b3a1-c6ca2683ea004.2.2Outage PracticesAnalyze and report on major outages to assess practices in order to prevent future outages._9e37046c-ab0b-11ed-b3a1-c6ca2683ea004.2.3PreparednessFulfill the FCC’s responsibilities under the National Preparedness System, including support to Emergency Support Function #2 (ESF#2) – Communications._9e3705e8-ab0b-11ed-b3a1-c6ca2683ea004.2.4IndustryUtilities SectorFederal PartnersState PartnersTribal PartnersTerritorial PartnersProvide situational awareness of the status of communications services and infrastructure; coordinate with industry, the utilities sector, and other Federal, state, Tribal and territorial partners to facilitate communications protection, resilience, response, and restoration during times of crisis.Services & SourcesStrengthen access to emergency services and emergency public information sources during emergencies by supporting improved preparedness, reliability of communications networks, and disaster management practices._9e370750-ab0b-11ed-b3a1-c6ca2683ea004.2.5Emergency ServicesEmergency Public Information SourcesAvailability & TimelinessWork to ensure the continued availability of timely emergency alerts._9e3708b8-ab0b-11ed-b3a1-c6ca2683ea004.2.6Emergency Alert System (EAS)Wirelesses Emergency Alerts (WEA)Facilitate the effectiveness and reliability of the Emergency Alert System (EAS) and Wirelesses Emergency Alerts (WEA), including through encouraging the development of new alerting capabilities that leverage emerging technologies.RisksLeverage Commission expertise, situational awareness, and authorities to mitigate national and homeland security risks in coordination with interagency partners._9e370a98-ab0b-11ed-b3a1-c6ca2683ea004.3Performance Goal 4.3.1: Support national security initiatives, and law enforcement and first responder operational activities during steady state, major disasters, emergencies, and significant events. Performance Goal 4.3.2: Identify and implement methods to mitigate risks to communications reliability, resilience, and security. Performance Goal 4.3.3: Employ FCC authorities in coordination with interagency partners to assess and mitigate national security, law enforcement, foreign policy, or trade policy risks related to the applicants’ foreign ownership, as part of the Commission’s overall public interest analysis of applications.CompetitivenessAdvance America’s Global Competitiveness_9e371196-ab0b-11ed-b3a1-c6ca2683ea005Goal: The FCC will take action to promote investment and advance the development and deployment of new communications technologies, such as 5G, that will allow the nation to remain a global leader in an increasingly competitive, international marketplace. ^^ The FCC will identify incentives and policies to close security gaps and accelerate trustworthy innovation. ^^ The FCC will work with its federal partners to advocate for US interests abroad. TechnologiesPromote investment and advance the development and deployment of new communications technologies, such as 5G, that will allow the nation to remain a global leader in an increasingly competitive, international marketplace._9e37131c-ab0b-11ed-b3a1-c6ca2683ea005.1CompetitionEvaluate and report on the competitive environment for communications services._9e3714b6-ab0b-11ed-b3a1-c6ca2683ea005.1.1PoliciesEnsure effective policies are in place to promote and protect competition and remove barriers to investment._9e37163c-ab0b-11ed-b3a1-c6ca2683ea005.1.2SpectrumPursue spectrum policies to achieve the effective and efficient use of spectrum._9e3717b8-ab0b-11ed-b3a1-c6ca2683ea005.1.3ProcessesAllow new services and technologies to come to market by expediting processes._9e371952-ab0b-11ed-b3a1-c6ca2683ea005.1.4Incentive AuctionsContinue post incentive auction (IA) repacking, displacement, and reimbursement efforts for broadcasters._9e371ad8-ab0b-11ed-b3a1-c6ca2683ea005.1.5Global DevelopmentHelp the U.S. government promote responsible global development and deployment abroad._9e371d1c-ab0b-11ed-b3a1-c6ca2683ea005.25G NetworksPromote effective oversight and foster investment in 5G networks by considering actions that address problems in the marketplace._9e371f92-ab0b-11ed-b3a1-c6ca2683ea005.2.1Make fact-based decisions, relying on economic analysis, ongoing fact-gathering initiatives and data analysis.InfrastructureWork to promote a high-quality, secure, and globally interconnected communications infrastructure through international telecommunications and satellite programs and policies. _9e372136-ab0b-11ed-b3a1-c6ca2683ea005.2.2OperationsFoster Operational Excellence_9e3722c6-ab0b-11ed-b3a1-c6ca2683ea006Goal: The FCC should be a model for excellence in government by effectively managing its resources, maintaining a commitment to transparent and responsive processes that encourage public involvement and decision-making that best serves the public interest, and encouraging a culture of collaboration both internally and across government agencies.Resources & ProcessesBe a model for excellence in government by effectively managing the FCC’s resources, maintain a commitment to transparent and responsive processes that encourage public involvement and serves the public good._9e37246a-ab0b-11ed-b3a1-c6ca2683ea006.1Information & CommunicationsContinue to provide information about the status of matters pending before the FCC by developing and posting information online and communicating with stakeholders._9e372604-ab0b-11ed-b3a1-c6ca2683ea006.1.1Regulatory ImpactsEnsure that FCC regulations solve real problems at a reasonable cost by implementing the principles of regulation and requirements for regulatory impact analysis articulated in Executive Order 13563 of January 18, 2011 (Improving Regulation and Regulatory Review), and Executive Order 12866 of October 4, 1993 (Regulatory Planning and Review)._9e372794-ab0b-11ed-b3a1-c6ca2683ea006.1.2Essential FunctionsEnsure the Commission’s ability to meet its Mission Essential Functions (MEF) and other critical activities during emergencies and disasters affecting FCC facilities and/or staff._9e37297e-ab0b-11ed-b3a1-c6ca2683ea006.1.3Legal RequirementsFor each program objective, the Office of the General Counsel will work to ensure that the Commission adheres to all legal requirements in its operations by providing timely and accurate legal advice and representation regarding proposed and existing policies and rules within the FCC’s purview._9e372bb8-ab0b-11ed-b3a1-c6ca2683ea006.1.4Office of the General CounselEconomics & DataFor each program objective, the Office of Economics and Analytics will support the Commission by providing expertise, guidance, and assistance to the Bureaus and other Offices in applying the principles of economic and data analysis. _9e372dd4-ab0b-11ed-b3a1-c6ca2683ea006.1.5Office of Economics and AnalyticsManagement & ModernizationEffectively manage and modernize, as appropriate, the FCC’s information technology (IT), financial, record keeping, facilities and human capital resources to best achieve the FCC’s mission._9e373018-ab0b-11ed-b3a1-c6ca2683ea006.2Information & Decision-MakingMake information readily available to agency management for decision-making by improving Commission systems and processes._9e37323e-ab0b-11ed-b3a1-c6ca2683ea006.2.1Technology, Tools & ProcessesCarry out the agency’s mission by upgrading and enhancing technology, tools and processes used by Commission staff._9e373446-ab0b-11ed-b3a1-c6ca2683ea006.2.2FCC StaffCybersecurityMaintain a high level of cybersecurity readiness and presence by providing FCC staff with a secure digital infrastructure._9e373680-ab0b-11ed-b3a1-c6ca2683ea006.2.3Financial OperationsEnsure that all financial operations are helping control or contain costs, providing high quality customer service, and improving the effectiveness and efficiency of Commission operations by conducting a program of continuous review and evaluation._9e3738b0-ab0b-11ed-b3a1-c6ca2683ea006.2.4Skills & KnowledgeExpand opportunities for professional staff to improve their skills and knowledge, with the goal of ensuring that the highest quality analysis is applied to Commission policymaking._9e373ab8-ab0b-11ed-b3a1-c6ca2683ea006.2.5DiversityEnsure that all members of the Commission’s workforce and candidates for employment have equal access to opportunities for employment, career growth, training and development by developing workforce recruitment initiatives that foster a workforce whose diversity reflects the diverse makeup of the Nation._9e373cfc-ab0b-11ed-b3a1-c6ca2683ea006.2.6Recruitment, Development & RetentionEnsure that the FCC’s recruitment, development and retention strategies for professionals at the FCC further and promote a diverse applicant pool for internship and career opportunities._9e373f0e-ab0b-11ed-b3a1-c6ca2683ea006.2.7Universal Service FundEnsure that the Universal Service Fund (USF) programs are well managed, efficient and fiscally responsible and reduce fraud, waste, and abuse._9e37412a-ab0b-11ed-b3a1-c6ca2683ea006.3Fraud, Waste & AbuseReduce the potential for fraud, waste, and abuse in the USF programs._9e3744e0-ab0b-11ed-b3a1-c6ca2683ea006.3.1Administrative CostsEnsure that the USF programs are administered efficiently and effectively by reviewing the administrative costs of the programs._9e3747d8-ab0b-11ed-b3a1-c6ca2683ea006.3.2Security & ResilienceTake steps to ensure that communications systems funded with USF programs are secure and resilient. _9e374a12-ab0b-11ed-b3a1-c6ca2683ea006.3.32021-10-012026-09-302023-02-12https://docs.fcc.gov/public/attachments/DOC-381830A1.pdfOwenAmburOwen.Ambur@verizon.net