Strategic PlanTexas Department of Public SafetyTXDPS_a862ed8a-736e-11df-a0f8-20567a64ea2aTo be an agency in which all employees work together to achieve a safer Texas by providing enhanced public safety services. • Increasing quality and timeliness of services • Improving use of resources • Improving support for employees • Improving communications • Increasing public access • Increasing visibility to customers • Increasing public support • Increasing legislative confidence/mission understanding • Improving a positive image_a862f082-736e-11df-a0f8-20567a64ea2aThe Texas Department of Public Safety is an agency of this state created to provide public safety services to those people in the state of Texas by enforcing laws, administering regulatory programs, managing records, educating the public, and managing emergencies, both directly and through interaction with other agencies._a862f29e-736e-11df-a0f8-20567a64ea2aTexas FirstFirst and foremost, Texas matters most. This is the overarching, guiding principle by which we will make decisions. Our state, and its future, is more important than party, politics, or individual recognition.Limited but Effective GovernmentGovernment should be limited in size and mission, but it must be highly effective in performing the tasks it undertakes.Community Decision-MakingDecisions affecting individual Texans, in most instances, are best made by those individuals, their families, and the local government closest to their communities.CompetitionCompetition is the greatest incentive for achievement and excellence. It inspires ingenuity and requires individuals to set their sights high. Just as competition inspires excellence, a sense of personal responsibility drives individual citizens to do more for their future and the future of those they love.Openness, Accountability, and HonestyPublic administration must be open and honest, pursuing the high road rather than the expedient course. We must be accountable to taxpayers for our actions.Stewardship of Tax RevenuesState government has a responsibility to safeguard taxpayer dollars by eliminating waste and abuse, and providing efficient and honest government.HumilityFinally, state government should be humble, recognizing that all its power and authority is granted to it by the people of Texas, and those who make decisions wielding the power of the state should exercise their authority cautiously and fairly.LAW ENFORCEMENT ON HIGHWAYSTo promote traffic safety, the preservation of the peace, and the detection and prevention of crime on highways._a862f366-736e-11df-a0f8-20567a64ea2aA. (Texas Government Code, Chapter 411)TRAFFIC SAFETYTo reduce death, injury, and economic loss by working to reduce the rural traffic death rate in Texas._a862f438-736e-11df-a0f8-20567a64ea2aA.1Outcome Measures: • Annual Texas Rural Traffic Death Rate • Alcohol-Related Serious Crash RateHighway PatrolSupervision of traffic and general law enforcement on rural highways by uniformed officers._a862f50a-736e-11df-a0f8-20567a64ea2aA.1.1Highway PatrolEfficiency Measure: • Average Cost of Patrolling a Mile of Rural Highway Explanatory Measure: • Dollar Value of THP Seized Currency and Assets Awarded Output Measures: • Number of Traffic Law Violator Contacts Per Trooper • Number of Criminal Apprehensions • Rural Traffic Crashes Investigated • Number of Stolen Motor Vehicles Recovered • Number of Drug Interdiction CasesCommercial Vehicle EnforcementSupervision of commercial traffic and general law enforcement on rural highways by uniformed officers._a862f5dc-736e-11df-a0f8-20567a64ea2aA.1.2Efficiency Measure: • Average Cost of Commercial Vehicle Checks Per Mile of Rural Highway Explanatory Measure: • Dollar Value of CVE Seized Currency and Assets Awarded (Requested New) Output Measures: • Commercial Traffic Law Violator Contacts Per Trooper • Weight Citations and Warnings Issued to Commercial Vehicles • Number of Criminal Apprehensions by Commercial Vehicle Enforcement (CVE) Troopers (Requested New) • Rural Traffic Crashes Investigated by Commercial Vehicle Enforcement (CVE) Troopers (Requested New) • Number of Stolen Motor Vehicles Recovered by Commercial Vehicle Enforcement (CVE) Troopers (Requested New) • Number of Drug Interdiction Cases by Commercial Vehicle Enforcement (CVE) Troopers (Requested New) • Percentage of Commercial Vehicles Placed Out-Of- Service That Were Inspected by Commercial Vehicle Enforcement (CVE) Certified Employees (Requested New)Vehicle Inspection ProgramAdminister the state’s vehicle inspection and emissions program._a862f6b8-736e-11df-a0f8-20567a64ea2aA.1.3Efficiency Measure: • Average Cost of Supervision Per Vehicle Inspection Station Output Measures: • Number of Vehicle Inspection Stations Supervised • Number of Inspectors Supervised • Number of Station Contacts • Number of Station/Inspector Enforcement Actions • Number of Station Certifications Suspended/Revoked • Number of Inspector Certifications Suspended/Revoked • Number of Covert Audits of Vehicle Emissions Inspection and Maintenance FacilitiesForensic Breath Alcohol Laboratory ServiceOperate a scientific breath alcohol and blood testing program statewide. _a862f79e-736e-11df-a0f8-20567a64ea2aA.1.4Supervise and maintain this program, train operators, and testify to its validity in court. Efficiency Measure: • Average Cost of Supervising Breath Alcohol Test Output Measures: • Number of Breath Alcohol Tests SupervisedCapitol Complex SecurityProvide appropriate security for public officials and property._a862f898-736e-11df-a0f8-20567a64ea2aA.1.5Efficiency Measure: • Average Cost of Providing Security Service Per Building Output Measures: • Number of Parking Transactions • Hours of Security Provided • Number of InvestigationsDRIVER SAFETY AND RECORDSTo ensure the competency of Texas drivers through licensing and the management of licensing and traffic safety records._a862f99c-736e-11df-a0f8-20567a64ea2aB. (Texas Government Code, Chapter 411)DRIVER SAFETY AND RECORDSTo improve traffic safety through licensing of competent drivers and the management of licensing and traffic safety records._a862faaa-736e-11df-a0f8-20567a64ea2aB.1Outcome Measures: Percentage of Driver Responsibility Program Surcharges Collected • Number of Driver Improvement Actions Taken (Requested New) • Number of Criminal Arrests (Requested New) • Average Number of Criminal Investigations (Requested New) • Percent Driver License Records with Social Security Number Verified (Requested New)Driver License and RecordsTo ensure the competency of Texas drivers through testing of new drivers, determining the eligibility of renewal applicants, and through the improvement or delicensing of problem drivers._a862fbb8-736e-11df-a0f8-20567a64ea2aB1.1Texas DriversEfficiency Measures: • Average Cost to Operate Driver License Office • Days to Process Safety Responsibility Compliance/ Reinstatement • Average Cost To Maintain Driver Records Output Measures: • Number of Examinations Administered • Number of Driver Licenses Issued • Number of Texas Driver Licenses Canceled Due to Fraudulent Issuance (Requested New)Driver License ReengineeringImprove the management of driver license records through the reengineering of driver license software and replacement of computer hardware._a862fcd0-736e-11df-a0f8-20567a64ea2aB.1.2Motorcycle Operator TrainingAdminister statewide training programs to ensure safety and competency of motorcycle operators._a862fdfc-736e-11df-a0f8-20567a64ea2aB.1.3Motorcycle OperatorsOutput Measures: • Number of Motorcycle and All-Terrain Vehicle Students Trained • Number of Motorcycle and All-Terrain Vehicle Items Produced • Number of Motorcycle and ATV Public Information and Educational (PI&E) Items DistributedPREVENT AND DETECT CRIMETo promote the preservation of the peace and the prevention and detection of crime._a862ff32-736e-11df-a0f8-20567a64ea2aC. (Texas Government Code, Chapter 411)REDUCE CRIMINAL ACTIVITYTo reduce death, injury, and economic loss by working to reduce criminal activity in Texas._a8630068-736e-11df-a0f8-20567a64ea2aC.1Outcome Measure: • Annual Texas Crime Index Rate • Percent reduction in undocumented aliens/immigrants crossing the Texas/Mexico border (Requested New) • Percentage of Conclusive Polygraph Examinations Administered (Requested New)Narcotics EnforcementDirect enforcement efforts against illegal drug trafficking, supervise controlled substance registration, and administer other facets of the narcotics enforcement program._a86301a8-736e-11df-a0f8-20567a64ea2aC.1.1Efficiency Measure: • Average Cost of Investigation Explanatory Measure: • Number of Controlled Substance Schedule II, III, IV, and V Prescriptions Processed • Dollar Amount of Narcotics Service Seized Assets Awarded Output Measures: • Number of Investigative, Intelligence, and Administrative Reports Written • Number of Arrests for Narcotics Violations • Number of Controlled Substance Applications and Precursor Chemical Permit Applications Processed (Requested New) • Number of Multiagency, multijurisdictional Investigations That Disrupt Or Dismantle Major Organized Criminal Organizations (Requested New) • Number of Drug Trafficking Organizations That Are Identified (Requested New)Vehicle Theft EnforcementInvestigate and arrest persons engaged in the theft of motor vehicles, boats, aircraft, construction equipment, and farm equipment, and recover stolen property._a86302f2-736e-11df-a0f8-20567a64ea2aC.1.2Efficiency Measure: • Average Cost of Investigation Output Measures: • Number of Investigative, Intelligence, and Administrative Reports Written • Number of Arrests for Motor Vehicle Theft • Dollar Value of Motor Vehicle Property Recovered • Number of Multiagency, Multijurisdictional Investigations That Disrupt or Dismantle Major Organized Criminal Organizations (Requested New)Criminal Intelligence ServiceInvestigate persons engaged in organized criminal activity, arrest fugitives, locate missing persons, monitor pari-mutuel racing, and administer other facets of the criminal intelligence enforcement program._a8630450-736e-11df-a0f8-20567a64ea2aC.1.3Criminal Intelligence ServiceEfficiency Measure: • Average Cost of Investigation Output Measures: • Number of Investigative, Intelligence, and Administrative Reports Written • Number of Multiagency, Multijurisdictional Investigations That Disrupt or Dismantle Major Organized Criminal Organizations (Requested New)Texas RangersInvestigate felony offenses and assist federal, state, and local law enforcement agencies._a86305b8-736e-11df-a0f8-20567a64ea2aC.1.4Texas RangersEfficiency Measure: • Average Cost of Criminal Investigations Explanatory Measure: • Number of Agencies Reporting Border Incident Information and Intelligence to the Joint Operations Intelligence Centers (Requested New) Output Measures: • Average Number of Criminal Investigations Per Investigator • Average Number of Arrests Per Investigator • Average Dollar Value of Property Recovered Per Investigator • Number of Solved InvestigationsCrime LabsProvide high-quality and timely crime lab service._a863072a-736e-11df-a0f8-20567a64ea2aC.1.5Efficiency Measure: • Percent of Drug Cases Examined Within 30 Days Output Measures: • Number of Drug Cases Examined • Number of Criminalistics Cases Completed • Number of Blood Alcohol and Toxicology Cases Completed • Number of Offender DNA Profiles Completed • Number of Serology/DNA Cases Completed (Requested New)Bureau of Information Analysis_a86308b0-736e-11df-a0f8-20567a64ea2aC.1.6Bureau of Information AnalysisExplanatory Measure: • Number of Federal, State, and Local Agencies Participating in the Texas Department of Public Safety Intelligence (Fusion) Center (Requested New) • Number of Federal, State, and Local Agency Fusion/Intelligence Centers with Participation of the Texas Department of Public Safety Intelligence (Fusion) Center Personnel (Requested New) Output Measures: • Number of Crime and Terrorism Threat Assessments Completed and Disseminated (Requested New)EMERGENCY MANAGEMENTTo respond in a timely fashion to emergencies and disasters and administer a comprehensive emergency-management program._a8630a36-736e-11df-a0f8-20567a64ea2aD. (Texas Government Code, Chapter 418)EMERGENCY MANAGEMENTTo reduce death, injury, and economic loss by providing guidance and assistance for the development, maintenance, and enhancement of emergency preparedness, mitigation, recovery, and response as required by statute._a8630bd0-736e-11df-a0f8-20567a64ea2aD.1Outcome Measures: • Percent of Local Governments Achieving Basic Emergency Preparedness • Percentage of Local Governments Receiving Response Assistance for Emergencies and Disasters • Percentage of Counties Receiving Recovery and Mitigation AssistanceEmergency PlanningProvide emergency management training and planning assistance and guidance to state agencies and local governments._a8630d74-736e-11df-a0f8-20567a64ea2aD.1.1Efficiency Measure: • Average Cost Per Student Hour of Emergency Management Instruction Output Measures: • Number of Local Government Planning Documents Reviewed • Number of Assistance Visits/Contacts • Number of Student Hours of Emergency Management and Hazardous Materials Instruction ProvidedResponse CoordinationReview and coordinate emergency and disaster response operations._a8630f22-736e-11df-a0f8-20567a64ea2aD.1.2Efficiency Measure: • Average Cost Per Emergency Incident Coordinated Output Measures: • Number of Emergency Incidents Coordinated • Number of Field Responses • Number of Local Governments AssistedDisaster RecoveryReview and coordinate emergency and disaster response operations._a86310da-736e-11df-a0f8-20567a64ea2aD.1.3Efficiency Measure: • Average Cost Per Assistance Request Processed Explanatory Measure: • Number of Requests for Assistance Processed Output Measures: • Number of Counties Provided Disaster Financial AssistanceEmergency Operations CenterCoordinate resources and disseminate information concerning emergencies and disasters._a86312e2-736e-11df-a0f8-20567a64ea2aD.1.4Output Measures: • Number of Severe Weather-related Messages BroadcastREGULATORY PROGRAMSTo examine qualified applicants and license those who are proficient and competent as polygraph examiners, concealed handgun licensees, and private security licensees._a86315da-736e-11df-a0f8-20567a64ea2aE. (Texas Government Code, Chapter 411, Texas Occupations Code, Chapter 1702, and Texas Occupations Code, Chapter 1703)CONCEALED HANDGUNSAdminister the handgun licensing program._a86317f6-736e-11df-a0f8-20567a64ea2aE.1Outcome Measures: • Percentage of Original Concealed Handgun Licenses Issued Within Statutory Timeframe (Requested New) • Percentage of Renewal Concealed Handgun Licenses Issued Within Statutory Timeframe (Requested New)Concealed HandgunsAdminister the handgun licensing program. _a86319d6-736e-11df-a0f8-20567a64ea2aE.1.1Perform background checks and determine the suitability of concealed handgun applicants; issue, suspend, or revoke handgun licenses; and administer the certification of trainers. Efficiency Measures: • Percentage of Original Concealed Handgun Licenses Issued Within Statutory Timeframe (Requested New) • Percentage of Renewal Concealed Handgun Licenses Issued Within Statutory Timeframe (Requested New) Output Measures: • Number of Original and Renewal License Applications Processed (Requested New)POLYGRAPH EXAMINERS BOARDEnsure that 100 percent of license applicants meet minimum qualifications and issue licenses to applicants who successfully complete all portions of license examination. Ensure due process and a prompt response to 100 percent of complaints and respondents; ensure 100 percent compliance with the Polygraph Examiners Act and the Board’s rules and regulations; and reduce the incidence of unlicensed individuals using instruments that fail to meet the minimum standards in the testing of Texas citizens._a8631bc0-736e-11df-a0f8-20567a64ea2aE.2POLYGRAPH EXAMINERS BOARDOutcome Measures: • Percent of Complaints Resulting in Disciplinary Action • Percent of Documented Complaints Resolved Within Six MonthsPolygraph Examiners BoardExamine qualified applicants and license those who are proficient and competent as polygraph examiners and to enforce the Polygraph Examiners Act and ensure swift, fair, effective enforcement for all violators of the Act._a8631db4-736e-11df-a0f8-20567a64ea2aE.2.1Efficiency Measures: • Average Time for Complaint Resolution • Average Cost Per Exam Administered • Average Licensing Cost Per Individual License Issued • Percentage of Licensing Examination Examinees Notified • Percentage of Complainants Notified Explanatory Measures: • Number of Complaints Received • Total Number of Individuals Licensed • Number of New Internship Licenses Issued Output Measures: • Number of Investigations Conducted • Number of Upheld Jurisdictional Complaints Resolved • Number of Individuals Examined • Number of Examination Sessions Conducted • Number of New Licenses Issued to Individuals • Number of Individual Licenses Renewed • Polygraph Continuing Education Program (Requested New)PRIVATE SECURITY BUREAUTo enforce the provisions of the Private Security Act for the protection of the general public and consumers of private investigations and security services and products._a8631fbc-736e-11df-a0f8-20567a64ea2aE.3PRIVATE SECURITY BUREAUPrivate Security Bureau InvestigationsInvestigate allegations, reports, and notices of violations to the Private Security Act and rules through the Private Security Bureau (PSB)._a86321ec-736e-11df-a0f8-20567a64ea2aE.3.1Private Security Bureau (PSB)Efficiency Measures: • Average Time for Case ResolutionPrivate Security Bureau EnforcementSeek timely prosecution of unlicensed companies providing regulated services and take administrative action against licensed companies and registered and commissioned individuals operating in violation of the Private Security Act and rules._a8632412-736e-11df-a0f8-20567a64ea2aE.3.2Output Measures: • Number of Criminal Cases Presented to Local Prosecutors • Number of Cases Settled, Dismissed, or Set for Hearing • Number of Docketed Administrative Cases Closed • Number of Administrative Cases OpenedPrivate Security Bureau Licenses and RegistrationIssue and renew company licenses and individual registrations and commissions (gun permits) of qualified applicants and deny same to those applicants who do not meet minimum standards._a863262e-736e-11df-a0f8-20567a64ea2aE.3.3Efficiency Measures: • Average Time for Individual Registration and Bureau Renewal • Average Time for Individual Original Registration and Bureau Issuance • Average Time for Facility License IssuanceTEXASONLINEProvide for the processing of licenses, registrations, or permit fees through Texas Online. Estimated and nontransferable._a863285e-736e-11df-a0f8-20567a64ea2aE.4INDIRECT ADMINISTRATION AND SUPPORTIndirect administration and support_a8632a98-736e-11df-a0f8-20567a64ea2aF.INDIRECT ADMINISTRATION AND SUPPORT_a8632cdc-736e-11df-a0f8-20567a64ea2aF.1Outcome Measures: • Index Crime rate in the unincorporated areas in the counties along the Texas/Mexico border (Requested New)Central Administration_a8632f2a-736e-11df-a0f8-20567a64ea2aF.1.1Information Resources_a8633178-736e-11df-a0f8-20567a64ea2aF.1.2Regional Administration_a86333d0-736e-11df-a0f8-20567a64ea2aF.1.3Communications Service_a863363c-736e-11df-a0f8-20567a64ea2aF.1.4Crime Records_a8633a06-736e-11df-a0f8-20567a64ea2aF.1.5Efficiency Measure: • Average Time to Process Fingerprint Cards • Percentage of Texas Population Represented Through Submission of Uniform Crime Reports (UCR) (Requested New) Explanatory Measure: • Percent of real-time crime mapping available statewide and by region • Number of criminal justice agencies providing data to the Texas Data Exchange • Number of active users of the Texas Data Exchange • Percent of real-time Crime Mapping Available Statewide and by Region (Requested New) • Number of Active users of the Texas Data Exchange (Requested New) • Number of Criminal Justice Agencies Providing Data to the Texas Data Exchange (Requested New) Output Measures: • Number of Criminal History Inquiries Processed • Number of Stolen Property, Wanted and Missing Persons Transactions Processed Through the Texas Crime Information Center (TCIC) • Number of Fingerprint Cards Processed Through Automated and Manual SystemsPhysical Plant_a8633ca4-736e-11df-a0f8-20567a64ea2aF.1.6Training Academy Education Courses_a8634014-736e-11df-a0f8-20567a64ea2aF.1.7Training AcademyEfficiency Measure: • Average Cost Per Program Presented Output Measures: • Number of Student Training Contact Hours • Number of Programs Presented (Requested New)Recruit Schools_a86342c6-736e-11df-a0f8-20567a64ea2aF.1.8Fleet Operations_a8634514-736e-11df-a0f8-20567a64ea2aF.1.9Aircraft Operations_a8634794-736e-11df-a0f8-20567a64ea2aF.1.10Output Measure: • Number of Law Enforcement or Emergency Aircraft Hours FlownOther Support Services_a86349e2-736e-11df-a0f8-20567a64ea2aF.1.112008-09-012013-10-012008-07-11http://www.txdps.state.tx.us/oai/2009-2013/entire0913asp.pdf#01coverOwenAmburOwen.Ambur@verizon.net