Information & Knowledge Strategy - Master of ScienceThe most critical challenges facing business leaders lie at the intersection of information management and human collaboration. Columbia University’s M.S. in Information and Knowledge Strategy program prepares knowledge practitioners to plan and lead knowledge and information services, improve collaboration and networks, and create innovative knowledge products... Graduates will be prepared to [achieve the goals outlined in this StratML rendition]IKNS's approach is original and pragmatic, compressed into an accelerated 16-month interdisciplinary program structured for the working professional. The program is framed by three five-day intensive on-campus residencies. During residencies, students get to know each other and industry leaders face to face -- learning with and from one another. This extended community forms a unique bond. In addition, highly interactive virtual coursework offers exceptional learning real time and asynchronously, using a cutting edge collaboration platform.Columbia University School of Continuing EducationCUSCE_34bc446a-975b-11e4-a0aa-c46f2349f805IKNS GraduatesIKNS graduates have been employed in positions such as Senior Business Process Analyst, Strategic Marketing Associate, Strategy and Process Improvement Manager, and Senior Consultant across a broad range of industries at leading companies such as Abbott Laboratories, ADP, Comcast, Hewlett-Packard, Pfizer, and SapientNitro. In addition, graduates are developing entrepreneurial ventures focused on "leading with the knowledge advantage."Senior Business Process AnalystsStrategic Marketing AssociatesStrategy Improvement ManagersProcess Improvement ManagersSenior ConsultantsAbbott LaboratoriesADPComcastHewlett-PackardPfizerSapientNitroMaster of Science in Information and Knowledge Strategy ApplicantsWho Should Apply -- The Master of Science in Information and Knowledge Strategy is geared toward high-potential individuals who want to expand or branch out from their current roles, or become entrepreneurs of ventures in the knowledge domain.High-Potential IndividualsOur students have a high level of critical and analytical thinking, as well as organizational and writing skills. The program is especially appropriate for individuals who enjoy problem-solving and are enthusiastic about the strategic potential of business-knowledge strategy alignment, collaboration, business analytics, and other core KM disciplines. Applicants should have two years minimum of relevant work experience as well as a general appreciation for information, collaboration, and the complexity of the work environment.Information & Knowledge Strategy Program FacultyFaculty teaching in the Information and Knowledge Strategy program are leaders in their respective disciplines. They bring to the program extensive experience, a deep understanding of the rapidly changing information professions, and a commitment to educating and training future leaders in the field.Katrina PughAcademic Director -- Katrina (Kate) Pugh is Academic Director of the Columbia University Information and Knowledge Strategy program and president of AlignConsulting, specializing in business planning and knowledge-based transformation. Kate is general editor and co-author of Smarter Innovation: How Interactive Processes Drive Better Business Results (Ark Group, 2014) and author of Sharing Hidden Know-How: How Managers Solve Thorny Problems with the Knowledge Jam (Jossey-Bass/Wiley, April 2011). Kate has 18 years of consulting and seven years of industry experience in the healthcare, energy, information technology, and financial services sectors. She consults and lectures widely, and is a lead benchmarker with the Digital Workplace Group (formerly Intranet Benchmarking Forum). Kate consulted with Monitor Group, Oliver Wyman, PwC Consulting/IBM and Dialogos, Inc. She held leadership positions with Intel Corporation, JPMorgan, and Fidelity. She launched and ran Fidelity Personal and Workplace Investments KM program, co-managed Intel Solution Services’ Knowledge and Process Management Group, and initiated and ran the JPMorganChase’s Finance Portal Program for 4,000 users. With Larry Prusak, she co-led a research program on knowledge networks for the Bill and Melinda Gates Foundation. She has also launch over 20 communities of practice, including Intel’s award-winning Enterprise Architects’ community. Kate has designed and launched dozens of social media, document management, and collaboration platforms. Kate has published in the Harvard Business Review, MIT Sloan Management Review, Huffington Post, Ivey Business Journal, NASA Ask Magazine, Journal of Digital Media Management, and The Review of Economics and Statistics. She has also published two Ark Group chapters on knowledge strategy and leadership. She has lectured or workshopped at AIIM, NASA, MIT Sloan School of Management, Babson College, Center for Business Intelligence, Knowledge Management Institute and KM World. She holds an M.S./M.B.A. from the MIT Sloan School of Management, a B.A. in economics from Williams College, and certificates in dialogue, facilitation, mediation, and project management. She is a LEAN Six Sigma Black Belt. She is on the AIIM Knowledge Management Education Standards Committee, the Mitokine Bioscience Board, and is a member of SIKM Leaders (International and Boston Chapter). Pugh teaches IKNS 4300, Information and Knowledge in the 21st Century Economy and IKNS 4305, Networks and Collaboration: Issues and Methods.Mark McDonaldMark McDonald works with business executives from around the world on issues of business architecture, business process, innovation, and social media. He is the co-author of the book The Social Organization: How to Tap the Collective Genius of Your Customers and Employees (Harvard Business Review Press, October 2011). He also co-authored The e-Process Edge (McGraw Hill 2000) and Architecting the Enterprise (TU Delft 2005). McDonald has authored numerous articles and studies on the application of technology to create business value. McDonald is a Group Vice President and Gartner Fellow at Gartner Inc., a leading technology research and advisory firm, where he has authored multi-client studies on issues ranging from the annual CIO agenda to the application of social media and digital resources to business. Prior to joining Gartner, McDonald was a partner with Accenture where he was responsible for the Centre for Process Excellence. Prior to those responsibilities, McDonald was a release manager and solutions developer for Accenture. McDonald is an active business educator and he has led classes and lectured at Oxford Said Business School’s CIO academy, University of Chicago, University of Wisconsin Madison –Grainger Business School, MIT/Sloan School, Illinois Institute of Technology, and Loyola University Chicago. He is Gartner’s patron at MIT/Sloan School’s Center for Information Systems Research (CISR). McDonald graduated from Colgate University with a bachelor’s degree in political science and economics. He also has a Masters from Trinity College, Hartford CT in Economics and Finance, and a Ph.D. in Technology Policy Management from TU Delft in the Netherlands.Ross CrooksRoss Crooks is a co-founder and creative director of Column Five, a creative agency in Newport Beach, CA specializing in infographic design and social public relations. He graduated with a B.A. in Business Administration from Vanguard University in Southern California.Len PetersLen Peters is currently the associate vice president and chief information officer at Yale. In this role he is responsible for advancing all technology at the university. Peters leads the University’s ITS staff and manages the complex systems and infrastructure required of a research university. Peters holds an M.S. in Technology Management from Columbia University and is a graduate of Columbia Business School’s Senior Executive Program (CSEP). He earned a B.A. from Molloy College in business management. Peters completed his graduate studies at Columbia writing his thesis on Cloud Computing. He began his career at Merrill Lynch and has worked at GE as chief technology officer, a Berkshire Hathaway company as chief information officer and was the senior vice president and chief information officer at Trilegiant, a Cendant company. Most recently, Peters was the associate dean and chief information officer at Columbia Business School. Peters teaches IKNS 4303 Enterprise-Wide Applications and Project Portfolio Management.Erica HansenErica Hansen is a Principal at ICEX | intellectual capital exchange, where she works with groups of technology executives from cross-industry large global corporations to share and exchange best practices, solve problems, navigate turbulence, and accelerate results. Currently, she facilitates groups in enterprise architecture and IT security. Prior to becoming the instructor for IKNS 4350, she facilitated Business Analytics (IKNS 4304), Information and Knowledge in the 21st Century (IKNS 4300), and was an IKNS Capstone 2013 facilitator (IKNS 4350). Currently living and working in Boston, Massachusetts, Erica holds a Master of Science in Information Systems where she graduated top of her class, an M.B.A. in Marketing, both from Boston University, and is Green Belt certified in Six Sigma.Ralph PooleRalph Poole is a Lead Consultant in Knowledge Management at eSentio Technologies where he delivers knowledge management solutions to law firms in the Amlaw 100. He has over 35 years of general management, consulting, and program management experience implementing knowledge processes, knowledge management platforms, and content enrichment solutions. He held technology leadership positions and led consulting assignments in the world’s premiere management consulting, information technology and legal firms. Prior to joining eSentio Technologies, Ralph was a Partner at Iknow LLC and held positions as Chief Knowledge Officer at Capgemini and Ernst & Young. In these roles, he was responsible for selling and delivering technology strategy, business transformation, and knowledge management solutions to clients. Ralph’s information technology experience includes leadership of bespoke software development projects and configuration of Commercial Off-The-Shelf (COTS) packages with primary emphasis on delivering enterprise search, knowledge management, business process redesign, text analysis, text mining, and auto-categorization functionality to improve the findabiltiy of content. To ensure management has the information required to manage its business, he delivers business intelligence applications, dashboards, and data visualization technologies. Ralph combines process transformation and innovative change management techniques to ensure successful client adoption of technology change. His work in knowledge management, metadata management, and executive education has been documented in the Harvard Business Review, CIO, Fortune, and Harvard Business School. He speaks and writes regularly on these topics. Ralph is an Adjunct Professor in Columbia University’s Information and Knowledge Strategy graduate program where he teaches IKNS 4302 Findability and Innovation. The course focuses on implementing enterprise findability solutions and building innovative business models that use metadata to create business value.Jeanne HarrisJeanne Harris is Global Managing Director of Information Technology Research at the Accenture Institute for High Performance in Chicago. She leads the Institute’s global research agenda in the areas of information, technology, and analytics. During her more than 30 years at Accenture, Harris has led various consulting practices, including business intelligence, analytics, and data warehousing. In 2009, she received Consulting Magazine’s Women Leaders in Consulting award for Lifetime Achievement. She is the co-author of Competing on Analytics: The New Science of Winning (2007), which explains how high-performance businesses are building competitive strategies around data-driven insights that are generating impressive business results. Harvard Business Review editors named the book one of the top breakthrough ideas of the 21st Century. Her latest book (with co-authors Tom Davenport and Bob Morison), Analytics at Work: Smarter Decisions, Better Results (2010), shows how organizations can create an analytical capability that enables them to routinely make better decisions in every aspect of their business. Harris also serves on the INFORMS Analytics Certification Board, which oversees the new Certified Analytics Professional program. She teaches IKNS 4304 Business Analytics Management.Josh RitchieJosh Ritchie is a co-founder and creative director of Column Five, a creative agency in Newport Beach, CA, specializing in infographic design, and social public relations. He holds a B.A. in History and Political Science from Vanguard University of Southern California, and a Master of Philosophy degree in Development Studies from The University of Glasgow.Edward HoffmanDr. Ed Hoffman was appointed as the first NASA Chief Knowledge Officer (CKO) in 2011. This role focuses on the policies, strategies, processes and practices for promoting a successful knowledge creation, retention and sharing culture in support of mission success. Prior to this appointment, Dr. Hoffman founded and led the NASA Academy of Program Project and Engineering Leadership (APPEL) for over twenty years. He works within NASA as well as with leaders of industry, academia, professional associations, and other government agencies to develop the agency's capabilities in program and project management and engineering. Dr. Hoffman is a frequent speaker at conferences and associations and has written numerous journal articles. He has co-authored NASA’s Journey to Project Management Excellence (NASA, 2013); Shared Voyage: Learning and Unlearning from Remarkable Projects (NASA, 2005) and Project Management Success Stories: Lessons of Project Leaders (Wiley, 2000). He serves as faculty at Columbia University in the Information and Knowledge Strategy program, where he designed and teaches Building Knowledge Services for Organizations. He is also faculty at The George Washington University Project Management Program where he has designed and teaches Organization, Management and Leadership. He serves on many international efforts; he is the Chair of the International Project Management Committee (International Astronautical Federation), the International Knowledge Management Community, Project Management Institute Global Executive Council, and the Federal KM Committee and Space Education and Outreach Committee. He holds a Doctorate as well as Master of Arts and Master of Science degrees from Columbia University in the area of social and organizational psychology. He received a Bachelor of Science in Psychology from Brooklyn College in 1981. For IKNS, Dr. Hoffman teaches IKNS 4337 Building Effective Knowledge Services.Guy St. ClairIn addition to his role as Lecturer and Subject Matter Expert (SME) at the Columbia University M.S. in Information and Knowledge Strategy Program, Guy St. Clair is the President and Consulting Specialist for Knowledge Services for SMR, a management consulting practice in New York City. He is a graduate of the University of Virginia (A.B., Liberal Arts) and the University of Illinois (M.S. - Library and Information Science), and in 2000 he was named as a University of Illinois Graduate School of Information Studies Distinguished Alumnus. From 1991 to 1992, he was President of the Special Libraries Association (SLA) and in 2010 he was named to SLA's Hall of Fame. He also served as a member of University of North Carolina School of Information and Library Science Board of Visitors from 2006 to 2011. Among other recognitions, St Clair was the Delegate Leader 1996 for the Information and Knowledge Management Delegation to South Africa sponsored by the Citizen Ambassador Program ("People-to-People"). In Germany in 2004, the Checkpoint Charlie Foundation presented St. Clair with the John Jacob Astor Award, presented annually to recognize a single individual, American or German, who has contributed significantly to the exchange of knowledge between Europe and America. St. Clair has written or co-authored sixteen books, including Beyond Degrees: Professional Learning for Knowledge Services (New York and Munich: K.G. Saur, 2003), Change Management in Action: Industry Leaders Describe How They Manage Change in Information Services (Washington, DC: Special Libraries Association, 1999), and a variety of other titles relating to information management, knowledge management, and strategic learning. He is also the author of numerous articles about knowledge services and knowledge strategy, many of which can be accessed at SMRShare. St. Clair has also authored two organizational histories: A Venerable and Cherished Institution: The University Club of New York, 1865-1990 (New York, NY: The University Club, 1991) and SLA at 100: From "Putting Knowledge to Work"® to Building the Knowledge Culture: The Special Libraries Association 1909-2009 (Alexandria VA: Special Libraries Association, 2009). In the latter, the final chapters outline Guy St. Clair's philosophy about knowledge services, knowledge strategy development, and his predictions for the future regarding the knowledge domain in the workplace.Anne KershawAs owner and managing director of Knowledge Strategy Solutions, LLC®, Anne Kershaw continues and further builds upon the substantial consulting practice she developed under A. Kershaw, PC//Attorneys & Consultants, particularly in the areas of legacy data management and disposition and the development of sensible, cost-effective business records management programs that actually work. Anne also serves as a testifying and consulting expert, defending or challenging e-discovery processes and dispositions of accumulated legacy data. As an attorney and a nationally recognized data, litigation, and business records consultant, Anne provides independent analysis and innovative recommendations for the management and e-discovery of legacy and active data, including backup tapes, file shares, email and archives. She has provided advice and solutions for managing discovery, saving her clients millions of dollars in some of the nation’s largest litigations, including the tobacco litigation, repetitive stress litigation, securities fraud litigations, product liability MDLs, wage and hours class actions, anti-trust investigations/litigations, insurance antitrust MDLs, and investment fraud claims. Her practice includes the design and implementation of protocols for the preservation and collection of data for discovery and the execution of data management and disposition recommendations. Anne also vets data search and review technologies, educates outside counsel on electronic discovery issues, manages vendor selection, and conducts benchmarking surveys for legislative and judicial consideration. Anne Kershaw has been involved with high tech litigation management since 1993, taking management roles on national coordinating and trial counsel teams defending volume, multi-state, product liability claims. Ms. Kershaw is also co-founder of the non-profit E-Discovery Institute, where she served as President from 2006-2012. In addition, Ms. Kershaw is a Faculty Member of Columbia University's Executive Master of Science in Information and Knowledge Strategy, was a faculty member of Georgetown University’s E-Discovery Academy and is currently an Advisory Board Member of Georgetown University Law Center's Advanced E-Discovery Institute, the non-profit Corporate Knowledge Strategies (CKS) group, and the Suffolk/Flaherty Legal Tech Audit: Law School Edition. She is also a member of the Board of Directors for the Data Law Initiative at the Benjamin N. Cardozo School of Law. Ms. Kershaw is a frequent lecturer and in March 2007, she joined Supreme Court Justice Stephen Breyer and Harvard Law Professor Arthur Miller at Georgetown’s Thought Leadership Summit. In 2010, 2011 and 2014 she conducted workshops on electronic discovery at the Federal Judicial Center’s conferences for U.S. Magistrate Judges. She is also the author of numerous published articles, all posted on www.KnowledgeStrategySolutions.com, and is a member of the Sedona Conference® Working Group on Best Practices for Electronic Document Retention and Production, the Association of Records Management, and the National Association of Women Lawyers. Ms. Kershaw is also a member of the ABA Woman Advocate Committee and co-chairs the ABA’s E-Discovery and Litigation Technology Committee for the Corporate Counsel Litigation Section Committee. Ms. Kershaw is a 1987 graduate, cum laude, of New York Law School and a 1982 graduate of Bard College. She is admitted to practice in the United States District Courts for the Eastern and Southern Districts of New York, United States District Court for the District of New Jersey, United States Court of Appeals for the Second, Third, and Ninth Circuits, United States Supreme Court, and all New York State Courts. Ms. Kershaw has an AV+ rating in Martindale Hubbell.Thomas A. StewartThomas A. Stewart is the Executive Director of the National Center for the Middle Market, the leading source for knowledge, leadership, and research on midsize companies, based at the Fisher College of Business at the Ohio State University. Stewart is an influential thought leader on global management issues and ideas: an internationally recognized editor and publisher, authority on intellectual capital and knowledge management, and a best-selling author. Before joining the National Center for the Middle Market, Stewart served as Chief Marketing and Knowledge Officer for international consulting firm Booz & Company (now called Strategy&), overseeing the firm’s intellectual agenda, major research projects, and strategy + business magazine. Prior to that, he was the Editor and Managing Director of Harvard Business Review for six years, leading it to multiple finalist nominations for a National Magazine Award. Previously, he served as the editorial director of the magazine and as a member of Fortune’s Board of Editors. He is the author of two books, Intellectual Capital: The New Wealth of Organizations and The Wealth of Knowledge: Intellectual Capital and the Twenty-first Century Organization, published by Doubleday Currency in 1998 and 2003, respectively. He has contributed chapters to four other books and published articles in Harvard Business Review, Fortune, Business 2.0., the Financial Times, BNET, and elsewhere. A twelve-time participant in the World Economic Forum, he has delivered lectures and seminars across the U.S. and in more than two dozen countries worldwide and is a member of the Corporate Advisory Council of the IKNS program. Stewart is a summa cum laude graduate of Harvard College and holds an honorary Doctor of Science degree from Cass Business School, City University London.Jason LankowJason Lankow is the CEO/co-founder of Column Five Media in Newport Beach, CA. He graduated from Vanguard University with B.A. in Cultural Anthropology, with a focus on economic development/microfinance.Information & Knowledge Strategy Program Advisory CommitteeGuy ScalziGuy Scalzi is principal of Aspen Advisers where he focuses on strategic planning in academic medical centers and other provider organizations. Scalzi served in a number of chief information officer roles at major healthcare organizations. He is also an adjunct assistant professor at the Wagner Graduate School of Public Service of New York University. Scalzi served as chief information officer at New York Presbyterian, The New York/Cornell Medical Center and the Hospital for Joint Diseases, a division of New York University Medical Center.Thomas A. StewartThomas A. Stewart is the chief marketing and knowledge officer of Booz & Company, a global management consulting firm. Prior to joining Booz & Company, he was the editor and managing director of Harvard Business Review (HBR) from 2002-2008.Prior to joining HBR, he was editorial director of Business 2.0 and a member of the board of editors of Fortune magazine. In a series of Fortune articles, Stewart pioneered the field of intellectual capital, which led to his 1997 book, "Intellectual Capital: The New Wealth of Organizations". His second book, "Wealth of Knowledge: Intellectual Capital and the Twenty-first Century Organization", reveals how today’s companies are applying the concept of intellectual capital in their operations to increase success in the marketplace. Stewart is a senior advisor to the Center for Work-Life Policy founded by Sylvia Ann Hewlett, a member of the advisory council of the Global Leadership and Technology Exchange, a consortium of business leaders seeking new solutions to energy issues. He is also a fellow of the World Economic Forum. In 2005, the European Foundation for Management Development named him seventeenth on its “Thinkers 50” list of the 50 most influential management thinkers. He is the recipient of a number of awards, including the Gay and Lesbian Alliance Against Defamation Media Award in 2002, the Champion of Workplace Learning and Performance Award from the American Society for Training and Development in 1999, and the Blue Chip Newsroom Award of best business journalists from the Journal of Financial Reporting in 1993. Stewart graduated summa cum laude from Harvard College with a B.A. in English literature._34bc471c-975b-11e4-a0aa-c46f2349f805Learn to drive growth, productivity, and societal impact through information management and collaboration._34bc4a6e-975b-11e4-a0aa-c46f2349f805Professional LearningThe program combines professional learning for the workplace with Columbia's recognized academic rigor.Academic RigorInteractionThe hybrid learning format features interactive course content that allows for extensive virtual and in-person collaboration, and relationship-building with the world's current and emerging knowledge practitioners at leading global organizations.CollaborationRelationshipsInformationInform knowledge activities with organizational strategy, and vice versa_34bc4c12-975b-11e4-a0aa-c46f2349f8051_34bc4d5c-975b-11e4-a0aa-c46f2349f805StreamliningStreamline business processes and decisions_34bc4ece-975b-11e4-a0aa-c46f2349f8052_34bc5018-975b-11e4-a0aa-c46f2349f805Collaboration, Social Capital & NetworksAnalyze and improve collaboration, social capital and networks_34bc5158-975b-11e4-a0aa-c46f2349f8053_34bc52ca-975b-11e4-a0aa-c46f2349f805Intranets, Search & Social MediaDesign intranets, search and social media_34bc541e-975b-11e4-a0aa-c46f2349f8054_34bc555e-975b-11e4-a0aa-c46f2349f805Projects & TeamsLead projects and virtual teams_34bc56da-975b-11e4-a0aa-c46f2349f8055_34bc5842-975b-11e4-a0aa-c46f2349f805TechnologyFacilitate new technology choices_34bc59b4-975b-11e4-a0aa-c46f2349f8056_34bc5b76-975b-11e4-a0aa-c46f2349f805Strategy, Risk & ChangeServe as strategic leader, risk advisor, and change agent_34bc610c-975b-11e4-a0aa-c46f2349f8057_34bc6274-975b-11e4-a0aa-c46f2349f805Tacit KnowledgeActivate tacit knowledge_34bc6404-975b-11e4-a0aa-c46f2349f8058_34bc6562-975b-11e4-a0aa-c46f2349f8052015-01-08http://ce.columbia.edu/information-and-knowledge-strategyOwenAmburOwen.Ambur@verizon.net