http://www.xml.gov/stratml/drybridge/FEABRM.xmlBusiness Reference ModelThe BRM provides a framework facilitating a functional (rather than organizational) view of the federal government’s lines of business (LoBs), including its internal operations and its services for citizens, independent of the agencies, bureaus and offices performing them. The BRM describes the federal government around common business areas instead of through a stovepiped, agency-by-agency view. It thus promotes agency collaboration and serves as the underlying foundation for the FEA and E-Gov strategies. While the BRM does provide an improved way of thinking about government operations, its true utility as a model can only be realized when agencies effectively use it. The functional approach promoted by the BRM will do little to help accomplish the E-Gov strategic goals if it is not incorporated into business-focused enterprise architectures and the management processes of federal agencies and OMB.The BRM is structured into a tiered hierarchy representing the business functions of the federal government: 1. Business Area, 2. Line of Business, 3. Sub-functionFederal Enterprise Architecture Program Management OfficeFEA PMO_94317501-a525-4a96-9170-5172e2babf86_1a1988b0-b570-11df-a1f7-c7237a64ea2aThe Business Reference Model provides a framework facilitating a functional (as opposed to organizational) view of the federal government’s LoBs, including its internal operations and its services for the citizens, independent of the agencies, bureaus and offices performing them. By describing the federal government around common business areas instead of by a stovepiped, agency-by-agency view, the BRM promotes agency collaboration and serves as the underlying foundation for the FEA and E-Gov strategies._9eb72c24-0bc0-4031-8502-8ba45cb0ef51Citizen CentricityCitizen-centered, not bureaucracy-centered (Source: http://www.whitehouse.gov/omb/budget/fy2002/mgmt.pdf)Results FocusResults-oriented (Source: http://www.whitehouse.gov/omb/budget/fy2002/mgmt.pdf)Market BasedMarket-based, actively promoting rather than stifling innovation through competition (Source: http://www.whitehouse.gov/omb/budget/fy2002/mgmt.pdf)Business DrivenThe FEA is most useful when it is closely aligned with government strategic plans and executive level direction. Agency mission statements, presidential management directives and agency business owners give direction to each agency’s EA and to the FEA. (Source: http://www.whitehouse.gov/omb/egov/documents/2005_FEA_PMO_Action_Plan_FINAL.pdf)Proactive and collaborative across the Federal governmentAdoption of the FEA is achieved through active participation by the EA community in its development and use. The FEA community is responsible for the development, evolution and adoption of the FEA. (Source: http://www.whitehouse.gov/omb/egov/documents/2005_FEA_PMO_Action_Plan_FINAL.pdf)Architecture improves the effectiveness and efficiency of government information resourcesArchitecture development is an integral part of the capital investment process. No IT investment should be made without a business-approved architecture. (Source: http://www.whitehouse.gov/omb/egov/documents/2005_FEA_PMO_Action_Plan_FINAL.pdf)Community and Social ServicesCreating, expanding, or improving community and social development, social relationships, and social services in the United States_f606d21d-0230-47b9-8293-1d95588453f2Services for Citizens 1Includes all activities aimed at locality-specific or nationwide social development and general social services. This Line of Business includes general community development and social services programs, as well as earned and unearned benefit programs that promote these objectives.Homeownership PromotionAssisting citizens interested in buying homes and educating the public as to the benefits of homeownership._9b27cb98-31b2-4358-afe8-2832b65815561Activities devoted to the provision of housing to low-income members of the public are located in the Housing Assistance Sub-Function.Community and Regional DevelopmentAssist communities in preventing and eliminating blight and deterioration, assist economically distressed communities, and encourage and foster economic development through improved public facilities and resources_cf484b1d-011d-40ba-a07c-646909c6f7af2Social ServicesProvide meaningful opportunities for social and economic growth of the disadvantaged sector of the population in order to develop individuals into productive and self-reliant citizens and promote social equity_03bc70af-70d9-4452-bc6e-e6361ecfb6253Included in this category are social welfare services extended to children and adults with special needs, such as the orphaned, neglected, abandoned, disabled, etc. Such services include family life education and counseling, adoption, guardianship, foster family care, rehabilitation services, etc. Note: This Sub-function does not include services that are primarily for income support (Income Security) or are an integral part of some other Line of Business (e.g., Health, Workforce Management, etc.). For mapping purposes, this category should only include IT systems that support programs mapped to the “Social Services” budget functional classification.Postal ServicesTimely and consistent exchange and delivery of mail and packages between businesses, organizations, and residents of the United States or between businesses, organizations, and residents of the United States and the rest of the world_6f5a20ab-5135-485a-b1c6-f6e94125990a4Also includes the nationwide retail infrastructure required to make Postal Services easily accessible to customers. (Note: The commercial function of mail is more closely aligned with the “Business and Industry Development” Sub-function in the “Economic Development Line of Business.” The international commercial function of mail is more closely aligned with the “Global Trade” Sub-function in the “International Affairs” Line of Business).Defense and National SecurityProtect and advance U.S. national interests and, if deterrence fails, decisively defeat threats to those interests._5242e3fc-ae55-4bfc-b203-41a090001113Services for Citizens 2Strategic National and Theater DefenseEstablish national and multinational military objectives; sequence initiatives; define limits and assess risks for the use of military and other instruments of national power; develop global plans or theater war plans to achieve these objectives; and provide military forces and other capabilities in accordance with strategic plans._5adaceec-354e-459b-9b1c-eba1591bc2131Operational DefenseLinking tactics and strategy by establishing operational objectives needed to accomplish the strategic objectives, sequencing events to achieve the operational objectives, initiating actions, and applying resources to bring about and sustain these events_026abcd3-cf76-46ea-a37e-116a3f82148a2Tactical DefenseOrdered arrangement and maneuver of combat elements in relation to each other and to the enemy to achieve combat objectives_1b885695-90f2-4766-92d4-ab0a560db9573Disaster ManagementPrepare for, mitigate, respond to, and repair the effects of all disasters, whether natural or manmade_c03b1ad5-c786-4324-b6ed-1ca5df2dc3b4Services for Citizens 3Disaster Monitoring and PredictionPredict when and where a disaster may take place and communicate that information to affected parties_bfb2055c-44be-4114-964d-d94ae29c1e001Weather forecasting, while central to Disaster Monitoring and Prediction, is more closely aligned with the “Environmental Monitoring and Forecasting” sub-function in the Environmental Management Line of Business.Disaster Preparedness and PlanningDevelop response programs to be used in case of a disaster as well as pre-disaster mitigation efforts to minimize the potential for loss of life and property_acfe5beb-5e8c-44c5-890e-f54e5eb59a312Involves the development of emergency management programs and activities as well as staffing and equipping regional response centers, and mitigation focused construction and preparation.Disaster Repair and RestoreClean up and restore after a disaster_301f5a8c-9b87-4051-ae55-463ff174ebe03Involves the cleanup and rebuilding of homes, buildings, roads, environmental resources, or infrastructure that may be damaged due to a disaster.Emergency ResponseTake immediate action to respond to a disaster_770a56b6-4eb2-485e-93e8-25c1a909613f4Actions include, but are not limited to, providing mobile telecommunications, operational support, power generation, search and rescue, and medical life-saving actions.Economic DevelopmentPromote commercial/industrial development, regulate the American financial industry to protect investors, manage and control of the domestic economy and the money supply, and protect intellectual property and innovation_9724124a-02f3-4035-b283-9e481cc55ea5Services for Citizens 4Business and Industry DevelopmentCreate of economic and business opportunities and stimulus, and promote financial and economic stability for corporations and citizens involved in different types of business_52ae245b-f7c0-4cb3-a486-4a44e13165ee1Industry Sector Income StabilizationAssist adversely impacted industrial sectors (farming, commercial transportation, etc.) to ensure the continued availability of their services for the American public and the long term economic stability of these sectors_632e572f-9892-4cfa-a955-81b6b7ec1f8e2Intellectual Property ProtectionProtect and promote the ownership of ideas and control over the tangible or virtual representation of those ideas, including inventions and discoveries; literary and artistic works; and symbols, names, images, and designs used in commerce_97f621be-0214-4218-be30-a1e4b03be83a3Financial Sector OversightRegulate private sector firms and markets (stock exchanges, corporations, etc.) to protect investors from fraud, monopolies, and illegal behavior_50659386-77be-4362-be38-981237891d974Also includes deposit protection.EducationImpart knowledge or understanding of a particular subject to the public_a94eb11d-d121-4b2d-aaff-c9d88a1cb0a2Services for Citizens 5Education can take place at a formal school, college, university or other training program. This Line of Business includes all government programs that promote the education of the public, including both earned and unearned benefit programs.Elementary, Secondary, and Vocational EducationProvide education in elementary subjects (reading and writing and arithmetic); high school or college preparatory school; and vocational and technical education and training_6578e681-3e60-4f2a-a38d-976ad7e8483a1Higher EducationSupport education beyond the secondary level; specifically, education provided by a college or university_27894744-f7b7-40b5-8563-7dfdbf016f502Cultural and Historic PreservationCollect and preserve information and artifacts important to the culture and history of the United States and its citizenry and the education of U.S. citizens and the world_857db5db-e85b-4981-a6f9-c3ca3dc264293Cultural and Historic ExhibitionPromote education through the exhibition of cultural, historical, and other information, archives, art, etc._a1be71e9-3d7e-4775-af97-0d6a0a6e59cd4EnergyEnsure the procurement and management of energy resources, including the production, sale and distribution of energy, as well as the management of spent fuel resources_a4d7eb7a-076d-4ad3-b837-6cdf0725b68fServices for Citizens 6Energy management includes all types of mass-produced energy (e.g., hydroelectric, nuclear, wind, solar, or fossil fuels). Also included in this Line of Business is the oversight of private industry.Energy SupplyEnsure the availability of an adequate supply of energy for the United States and its citizens_0f580bbe-842d-4575-ae5a-673b72275b891Energy Conservation and PreparednessProtect energy resources from over consumption to ensure the continued availability of fuel resources and promote environmental protection_cb30813a-2107-492b-9e50-1e1531cb9bb22This Line of Business also includes measures taken to ensure the provision of energy in the event of an emergency.Energy Resource ManagementManage and oversee energy producing resources including facilities, dams, land, and offshore resources_bc3f7aea-b587-4c68-98f5-c382516906ed3Energy ProductionTransform raw energy resources into useable, deliverable energy_cde05ea8-667b-4d68-92d9-3e59eb423a1a4Environmental ManagementMonitor the environment and weather, determine proper environmental standards and ensure their compliance, and address environmental hazards and contamination_d148cad2-ee03-452e-a59b-2a6a7732dcdfServices for Citizens 7Environmental Monitoring and ForecastingObserve and predict environmental conditions_edcbe7a4-7873-42e2-80e7-704b190da4861This includes but is not limited to the monitoring and forecasting of water quality, water levels, ice sheets, air quality, regulated and nonregulated emissions, as well as the observation and prediction of weather patterns and conditions.Environmental RemediationCorrect and offset environmental deficiencies or imbalances, including restoration activities_7319d562-a337-4a13-9272-2595c83d51af2Pollution Prevention and ControlIdentify appropriate pollution standards and control levels of harmful substances emitted into the soil, water and atmosphere from manmade sources_0b2092f9-ce54-4063-9b49-cae3bd562af63Environmental mitigation projects are also included in this business line.Law EnforcementProtect people, places, and things from criminal activity resulting from non-compliance with U.S. laws_7c010b9b-17ff-42b1-917d-4aaa224efdadServices for Citizens 8Includes patrols, undercover operations, response to emergency calls, as well as arrests, raids, and seizures of property.Criminal ApprehensionTrack, arrest, detain, and transport groups or individuals believed to be responsible for committing federal crimes_a0359fb6-6d40-4a7c-b719-5e7a8b030b011Criminal Investigation and SurveillanceCollect evidence required to determine responsibility for a crime and monitor and question affected parties_7de2a3c1-d241-47a1-be01-b48a3b39cf332Citizen ProtectionProtect the general population of the United States from criminal activity_cdbae285-952b-4982-811a-cd0e72dff6013Crime PreventionCreate safer communities through the control and reduction of crime by addressing the causes of crime and reducing opportunities for crimes to occur_a9e13fb9-1c8d-4291-b08d-0174a024fa554Leadership ProtectionProtect the health and wellbeing of the president, vice-president, their families, foreign leaders and dignitaries, and other high-level government officials_c4a204d7-da96-4781-bfb7-3dc56a9e70995Property ProtectionEnsure the security of civilian and government property as well as foreign diplomatic missions_42f5c7f7-08d2-4d2d-8bf8-216ef0e17cc56Substance ControlEnforce laws regarding legal substances (i.e., alcohol and tobacco) and illegal narcotics including trafficking, possession, sale, distribution, and other related activities_fe3a942d-8ba6-4ba3-8618-1b8a44c08e7a7Litigation and Judicial ActivitiesAdminister justice_7ff21d2e-d77e-4b4f-84ed-52b469d81a4fServices for Citizens 9Judicial HearingsTake evidence for the purpose of determining an issue of fact and reaching a decision based on that evidence_9f28cf92-04fa-43c1-847a-932d30f8a0d51Legal DefenseRepresent defendants in criminal or civil proceedings_0526932f-3f2a-44f7-bc44-4d60f73d4d0b2Legal InvestigationGather information about a given party (government agency, citizen or corporation) that would be admissible in a court of law in an attempt to determine a legal question or matter_f0e4f7d9-c6eb-4860-8d8a-7a9431e3aef13Legal Prosecution and LitigationPresent cases in legal proceedings both in criminal or civil courts of law in an attempt to prove guilt/responsibility_a57271f1-7a3d-4f64-9d5a-ec1caafeb4394Resolution FacilitationOutside courts of law, mediate and arbitrate in an attempt to settle disputes between two or more parties (government agency, citizen, or corporation)_35e0ae4d-d335-425d-be04-2d9155a06f2e5Correctional ActivitiesEnsure the effective incarceration and rehabilitation of convicted criminals_3f4d8625-8558-43ae-8c8c-41b008c3cad7Services for Citizens 10Criminal IncarcerationHouse, take custody and provide general care of criminals serving time in penitentiaries_97c1417e-0430-40d1-9496-b0b403acddf51Criminal RehabilitationProvide convicted criminals with the educational resources and life skills necessary to rejoin society as responsible and contributing members_b4c6197a-ad3d-4944-8463-1a42593f8e0f2HealthEnsure and provide for the health and wellbeing of the public_d713f748-b96b-48f7-9103-1dd59f4dad45Services for Citizens 11Includes the direct provision of health care services and immunizations as well as the monitoring and tracking of public health indicators for the detection of trends and identification of widespread illnesses/diseases. Also includes both earned and unearned health care benefit programs.Access to CareSupport access to appropriate care_cd3f60ea-ec1f-4feb-b73a-b1c470bac2201Includes streamlining efforts to receive care; ensuring care is appropriate in terms of type, care, intensity, location and availability; providing seamless access to health knowledge, enrolling providers; performing eligibility determination, and managing patient movement.Population Health Management and Consumer SafetyAssess health indicators and consumer products as a means to protect and promote the health of the general population_67497ac2-8366-4600-96c2-44ce02b431e62Includes monitoring of health, health planning, and health management of humans, animals, animal products, and plants, as well as tracking the spread of diseases and pests. Also includes evaluation of consumer products, drug, and foods to assess the potential risks and dangers; education of the consumer and the general population; and facilitation of health promotion and disease and injury prevention.Health Care AdministrationAssure that federal health care resources are expended effectively to ensure quality, safety, and efficiency_04652b6f-4a52-49bf-90e6-e82d43afc7623Includes managing health care quality, cost, workload, utilization, and fraud/abuse efforts.Health Care Delivery ServicesProvide and support the delivery of health care to beneficiaries_c8d0c210-215f-49e7-9c7a-de9c87bab0584Includes assessing health status; planning health services; ensuring quality of services and continuity of care; and managing clinical information and documentation.Health Care Research and Practitioner EducationFoster advancement in health discovery and knowledge_d6ac9503-4628-472b-b22a-64e924365f1c5Includes developing new strategies to handle diseases; promoting health knowledge advancement; identifying new means for delivery of services, methods, decision models and practices; making strides in quality improvement; managing clinical trials and research quality; and providing for practitioner education.Homeland SecurityProtect the nation against terrorist attacks_f0bb8b14-034d-451c-b4d0-ce4e89af60b4Services for Citizens 12Includes analyzing threats and intelligence, guarding borders and airports, protecting critical infrastructure, and coordinating responses to emergencies. The Homeland Security Line of Business is defined by the President’s Strategy on Homeland Security. Some of the Critical Mission Areas from the President’s strategy have already been identified in other LoBs in the BRM.Border and Transportation SecurityAppropriately facilitate or deter entry and exit of people, goods, and conveyances at and between U.S. ports of entry, as well as ensure the security of transportation and infrastructure networks, facilities, vehicles, and personnel within the United States_c230351e-dfb4-4361-930f-88e0d4ffb0bd1Key Asset and Critical Infrastructure ProtectionAssess key asset and critical infrastructure vulnerabilities and take direct action to mitigate vulnerabilities, enhance security, and ensure continuity and necessary redundancy in government operations and personnel_652b42ac-048f-47a2-b41f-6e25b7d41a9a2Catastrophic DefenseDevelop technological countermeasures (chemical, biological, radiological and nuclear [CBRN]) to terrorist threats, conduct laboratory testing on new and promising devices, and conduct basic and applied science that can lead to the development of countermeasures_6767bfde-d82b-4ccb-8881-893d0160329f3Income SecurityEnsure that members of the public are provided with the necessary means – both financial and otherwise – to sustain an adequate level of existence_96ddb452-82c4-45dc-b5b2-24565b15282bServices for Citizens 13Includes all benefit programs, both earned and unearned, that promote these goals for members of the public.General Retirement and DisabilityDevelop and manage of retirement benefits, pensions, and income security for those who are retired or disabled_309a4f92-e97b-4814-9cbd-fe69c41a7aca1Unemployment CompensationProvide income security to those who are no longer employed, while they seek new employment_01955dcc-67cf-45e0-887f-430d3bf645122Housing AssistanceDevelop and manage programs that provide housing to those who are unable to provide housing for themselves including the rental of single-family or multifamily properties, and the management and operation of federally supported housing properties_2a8e49d5-c5bb-4381-84f3-c3e381c655bc3Food and Nutrition AssistanceDevelop and manage programs that provide food and nutrition assistance to those members of the public who are unable to provide for these needs themselves_514f6128-6d09-4abf-a1d6-6f515897bbe84Survivor CompensationProvide compensation to the survivors of individuals currently receiving or eligible to receive benefits from the federal government_ed365de3-1474-4667-a6c4-37b0c17401fe5Includes, but is not limited to, survivors such as spouses or children of veterans or wage earners eligible for social security payments.Intelligence OperationsCollect and analyze information to meet the national security challenges of the U.S. by processing reliable, accurate foreign intelligence, and disseminating intelligence products to policymakers, military commanders, and other consumers_9baf8d8b-b4b8-445a-9106-468193641bdcServices for Citizens 14Intelligence PlanningDevelop strategies focused on intelligencerequirements, prioritizing these requirements, and managing these requirements (adding,deleting and modifying)_650d01c4-eeb4-4627-9578-bbb9e00d9b221Intelligence CollectionAcquire raw data and provision the data to processing elements_ac682d02-16d4-468d-9663-db8bebda06eb2Intelligence ProcessingConvert collected raw data into forms suitable for analysis_0c6ea7b2-7c54-4734-97fe-1b268c9166d13Intelligence Analysis and ProductionIntegrate, evaluate, and/or interpret information from single or multiple sources into intelligence satisfying consumer needs and prepare intelligence products in support of known or anticipated consumers_77c7e822-9e3c-4e19-ab4f-2bff377299ac4Intelligence DisseminationDeliver intelligence products to consumers_c7b30517-92ef-4211-aa18-9a9f0bdd4a805International Affairs and CommerceThrough non-military activities, promote U.S. policies and interests beyond our national borders, including the negotiation of conflict resolution, treaties, and agreements_ea2e9f22-1991-4a65-b52c-c9ebf95a526fServices for Citizens 15In addition, this function includes: foreign economic development and social/political development; diplomatic relations with other nations; humanitarian, technical and other developmental assistance to key nations; and global trade.Foreign AffairsImplement foreign policy and diplomatic relations, including the operation of embassies, consulates, and other posts; provide ongoing membership in international organizations; develop cooperative frameworks to improve relations with other nations; and develop of treaties and agreements_2934cdec-903c-481e-8ab2-e377f184f95e1International Development and Humanitarian AidImplement development and humanitarian assistance programs to developing and transitioning countries throughout the world_d37ebfa5-c5cd-4f8b-ba0f-c44fea53f59f2Development and aid may include technical assistance (the transfer of knowledge and expertise), and the delivery of equipment, commodities and urgent humanitarian assistance including food aid.Global TradeAdvance worldwide economic prosperity by increasing trade through the opening of overseas markets and freeing the flow of goods, services, and capital_14da1676-d89c-4da7-9481-857069764cb13Natural ResourcesPlan for conservation, manage land, and support national park/monument tourism that affect the nation's natural and recreational resources, both private and federal_78844863-4d74-43aa-a3a5-25fe05b188e1Services for Citizens 16Energy-related natural resources are covered in the Energy Management Line of Business.Water Resource ManagementPromote the effective use and management of the nation’s water resources_968c1942-671c-4cc9-acb8-f03f7dcf5d781Environmental protection of water resources is included in the Environmental Management Line of Business. Hydroelectric energy production is included in the Energy Production Sub-Function.Conservation, Marine and Land ManagementSurvey, maintain, and operate public lands and monuments, as well as ensure the preservation of land, water, wildlife, and natural resources, both domestically and internationally_3dfab02d-4163-442e-a126-94a56d3eb9ab2Also includes the sustainable stewardship of natural resources on federally owned/controlled lands for commercial use (mineral mining, grazing, forestry, fishing, etc.)Recreational Resource Management and TourismManage national parks, monuments, and tourist attractions as well as visitor centers, campsites, and park service facilities_8c812c58-2c33-4b34-a2a4-553e0d828f023Agricultural Innovation and ServicesCreate and disseminate better methods for farming and forestry, including the development of improved and healthier agricultural and forestry products_3e2fa815-bcbf-4691-9150-8e10cbd6b9d84TransportationSupport safe passage, conveyance, or transportation of goods and/or people_550f4403-cf78-4e26-b5ad-c2fb7d0974f3Services for Citizens 17The protection of ground transportation from deliberate attack is included in the Transportation Security Sub-Function in the Homeland Security Line of Business.Air TransportationSupport the safe passage of passengers or goods through the air_8202bab7-8cee-4b53-a047-cacb247307981Also includes command and control activities related to the safe movement of aircraft through all phases of flight for commercial and military operations. The protection of air transportation from deliberate attack is included in the Transportation Security Sub-function in the Homeland Security Line of Business.Ground TransportationEnsure the availability of transit and the safe passage of passengers and goods over land_370c48b8-f0b6-4bc6-b162-7133562a33252Water TransportationEnsure the availability of transit and the safe passage of passengers and goods over sea and water_af41adbf-193e-4de3-bdf1-885bfee70f153The protection of maritime transportation from deliberate attack is included in the Transportation Security Sub-function in the Homeland Security Line of Business.Space OperationsEnsure safe launches/missions of passengers or goods into aerospace and includes commercial, scientific, and military operations_e5d09467-9a1d-403e-8981-59d5cb1a9caf4Workforce ManagementPromote the welfare of the nation’s workforce by improving their working conditions, advancing opportunities for profitable employment, and strengthening free collective bargaining_e8a51794-a5ee-40f2-b0f9-08039e05dc34Services for Citizens 18Training and EmploymentSupport programs of job or skill training, employment services and placement, and programs to promote the hiring of marginal, unemployed, or low-income workers_7ec5ae46-ec3a-4f27-9088-de9619e795fa1Labor Rights ManagementEnsure that employees and employers are aware of and comply with all statutes and regulations concerning labor rights, including those pertaining to wages, benefits, safety and health, whistleblower, and non-discrimination policies_d3ad70cb-27f2-4a41-8273-0ad3eee719bd2Worker SafetySave lives, prevent injuries, and protect the health of America's workers_f09c15d0-a766-4872-8e36-7b3b5531e06e3General Science and InnovationMeet the national need to advance knowledge_76ec2a31-f580-4f35-b09b-c8bfcdca712dServices for Citizens 19Includes general research and technology programs, space exploration activities, and other research and technology programs that have diverse goals and cannot be readily classified into another Line of Business or Sub-function.Scientific and Technological Research and InnovationCreate new scientific and/or technological knowledge as a goal in itself, without a specific link to the other LoBs or Sub-functions of the BRM_eda12691-2572-4797-8ed8-3f93175e83fa1Research and development programs that directly support another Service for Citizen should not be included here.Space Exploration and InnovationSupport innovation of human and robotic space flight and the development and operation of space launch and transportation systems, and the general research and exploration of outer space_ff73179f-79ef-4610-a5e4-c8057c7e1fb12Knowledge Creation and ManagementCreate or develop a body or set of knowledge, the manipulation and analysis of which can provide inherent benefits for both the federal and private sector_cdff1901-6f75-4006-be8d-88e20422a15fMode of Delivery 1Research and DevelopmentGather and analyze data, disseminate results, and develop new products, methodologies, and ideas_5203dad6-4f70-432c-9b56-3e5ceb9da83d1General Purpose Data and StatisticsProvide empirical, numerical, and related data and information pertaining to the current state of the nation in areas such as the economy, labor, weather, international trade, etc._6347c673-54b3-4fb7-b834-e7e8484dde9f2Advising and ConsultingProvide guidance and consultative services to support the implementation of a specific Service for Citizen_687d598f-8d49-43c9-82d2-b6f9654be3e93Knowledge DisseminationPublish or broadcast information, such as via the Voice of America or web-based museums maintained by the Smithsonian_3f18ad6f-115c-4eb4-823b-0218312e81214Not intended to address circumstances where the publication of information is a byproduct of the actual Mode of Delivery. For example, an agency might perform research (the Mode of Delivery) addressing a particular service for citizen (for example environmental management) and as a result publish a report on the findings. In this instance, the research would be the mode of delivery and publishing the report would be a Support Delivery of Service.Public Goods Creation and ManagementConstruct, manufacture, administer, and/or manage goods, structures, facilities, common resources, etc. used for the general well being of the American public or society at large_ee659804-4ead-4546-b5b3-56715da657c8Mode of Delivery 2ManufacturingProduces both marketable and non-marketable goods_847ed4dc-d113-479c-9def-9b5bc34070ec1ConstructionBuild or construct facilities, roads, dams, etc._4686b714-74aa-4c80-a4fc-e2132d46b4602Public Resources, Facilities, and Infrastructure ManagementManage and maintain government owned capital goods and resources (natural or otherwise) on behalf of the public, usually with benefits to the community at large as well as to the direct user_d6f49ec5-10aa-4c73-8c47-895cf5c6a3e73Examples of facilities and infrastructure include schools, roads, bridges, dams, harbors, and public buildings. Examples of resources include parks, cultural artifacts and art, endangered species, oil reserves, etc.Information Infrastructure ManagementManage and steward a type of information and/or create physical communication infrastructures on behalf of the public in order to facilitate communication_f4dd0c99-27cc-4f2c-9043-7f0b847733b64Includes the management of large amounts of information (e.g., environmental and weather data, criminal records, etc.), the creation of information and data standards relating to a specific type of information (patient records), and the creation and management of physical communication infrastructures (networks) on behalf of the public. Information infrastructures for government use are not included here.Regulatory Compliance and EnforcementMonitor and oversee of a specific individual, group, industry, or community participating in a regulated activity via market mechanisms, command and control features, or other means to control or govern conduct or behavior_08bf4475-d814-4651-9c7e-f74429206d47Mode of Delivery 3Inspections and AuditingMethodically examine and review regulated activities to ensure compliance with standards for regulated activity_b572e2d1-18c2-4e67-a4f6-265d030674cd1Standard Setting / Reporting Guideline DevelopmentEstablish allowable limits associated with a regulated activity and the develop reporting requirements necessary to monitor and control compliance with allowable limits_f932626b-0148-4a71-a1d6-c09f3431a26b2Includes the development of requirements for product sampling and testing, emissions monitoring and control, incident reporting, financial filings, etc.Permits and LicensingGrant, revoke, and manage the documented authority necessary to perform a regulated task or function_81b6ac6e-53a7-49a9-affe-f71b10dd58853Direct Services for CitizensDeliver a good or service to (or on behalf of) the citizenry with no other intervening persons, conditions, or organizations_b364387e-80aa-4fb5-9bdb-681da88df43dMode of Delivery 4Military OperationsTBD_db4d3fd7-cede-413c-9c78-8b446d08abd71Civilian OperationsDirectly provide a non-military service for the citizen by government employees_aceb82e6-52d6-4d34-a3ba-64a1a4c11db62Federal Financial AssistanceProvide earned and unearned financial or monetary-like benefits to individuals, groups, or corporations_745a8a30-65af-4587-b5fa-9505ba8338e9Mode of Delivery 5Federal GrantsDisburse funds to nonfederal entities to help fund projects or activities_0ad4cf57-1dc9-48c2-be7b-1a96451f6a541Includes the processes associated with grant administration, including the publication of funds availability notices, development of the grant application guidance, determination of grantee eligibility, coordination of the peer review/evaluation process for competitive grants, the transfer of funds, and the monitoring/oversight as appropriate.Direct Transfers to IndividualsDisburse funds from the federal government directly to beneficiaries (individuals or organizations) who satisfy federal eligibility requirements with no restrictions imposed on the recipient as to how the money is spent_57e2bb73-a4b0-47b5-a427-df15eb5eed562Direct Transfers include both earned and unearned federal entitlement programs such as Medicare, Social Security, unemployment benefits, etc.SubsidiesProvide financial transfers that reduce costs and/or increase revenues of producers_3ad532cc-d79c-4d62-af4c-101770dc12043Tax CreditsAllow special exclusions, exemptions, or deductions from gross income or provide a special credit, a preferential rate of tax, or a deferral of tax liability designed to encourage certain kinds of activities or to aid taxpayers in special circumstances_b6d9cb1d-c494-4118-98fc-e1966ce13d8a4Transfers to States and Local GovernmentsTransfer funds or provide financial assistance to state and local governments and Indian tribes_831f42d9-d3e3-48ae-b474-4899c6c872d0Mode of Delivery 6Formula GrantsAllocate money to states or their subdivisions in accordance with distribution formulas prescribed by law or administrative regulation, for activities of a continuing nature_a05cb601-1f33-44c9-aa2e-2c898d00d2051Project/Competitive GrantsFund projects for fixed or known periods_ab627927-c0c6-4ecb-9f75-b8cbd7e5a7302Project/Competitive GrantsProvide fellowships, scholarships, research grants, training grants, traineeships, experimental and demonstration grants, evaluation grants, planning grants, technical assistance grants, survey grants, and construction grants_366a9725-b43c-4992-8b53-80ea4ead23d83Earmarked GrantsDistribute money to state and local governments for a named purpose or service usually specifically noted by Congress in appropriations language, or other program authorizing language_cdf501ac-ce63-4523-a2ae-7f1fb9ca7ce14State LoansDisburse funds to state or local governmental (or Indian Tribal) entities under a contract that requires the repayment of such funds with or without interest_1136dd22-c9c4-4623-a58a-8e899a4b5dae5Credit and InsuranceUse government funds to cover the subsidy cost of a direct loan or loan guarantee or to protect/indemnify members of the public from financial losses_5b208b50-a641-40e8-b818-35bec73fd9e6Mode of Delivery 7General InsuranceProvide protection to individuals or entities against specified risks_271fe734-5ee1-4e3b-aa6a-f186b2bbfe391The specified protection generally involves risks that private sector entities are unable or unwilling to assume or subsidize and where the provision of insurance is necessary to achieve social objectives.Loan GuaranteesGuarantee, insure, or other make other pledges with respect to the payment of all or a part of the principal or interest on any debt obligation of a non-federal borrower to a non-federal lender_19bc7e26-c209-4952-85f8-8067a186f79a2Does not include the insurance of deposits, shares, or other withdraw able accounts in financial institutions.Direct LoansDisburse funds to a non-federal borrower under a contract that requires the repayment of such funds with or without interest_410f0253-0ef7-4bbc-acda-cc9381a928323Controls and OversightEnsure that the operations and programs of the federal government and its external business partners comply with applicable laws and regulations and prevent waste, fraud, and abuse._eb127ff6-86f5-481b-b4e8-134ac5cd9f4eSupport Delivery of Services 1Corrective ActionEnforce activities to remedy internal or external programs that have been found noncompliant with a given law, regulation, or policy_12ca2c37-7456-40df-88d0-8b518a828dc51Program EvaluationAnalyze internal and external program effectiveness and the determination of corrective actions as appropriate_dbe44290-01bf-4b00-b02f-aefe3a28bc7e2Program MonitoringGather data required to determine the effectiveness of internal and external programs and the extent to which they comply with related laws, regulations, and policies_bc8a1290-bbf1-4177-9b96-d49a750baba93Internal Risk Management and MitigationAnalyze exposure to risk and determine appropriate countermeasures_15ae1d4a-b8b4-4738-927e-0530337a4c00Support Delivery of Services 2Contingency PlanningPlan for, respond to, and mitigate damaging events_fe03f070-767f-4c0e-87ad-505ace61b2831Continuity of OperationsIdentify critical systems and processes, and plan and prepare required to ensure that these systems and processes will be available in the event of a catastrophic event_b45be157-02f6-419e-9548-9eef4dad70b72Service RecoveryDevelop a plan for resuming operations after a catastrophic event occurs_1f706f0f-7286-46d0-ab0f-7201e3e801033Legislative RelationsDevelop, track, and amend public laws through the legislative branch of the federal government_c243024b-5483-4026-bfcc-b8cdb0424aaeSupport Delivery of Services 3Legislation TrackingMonitor legislation from introduction to enactment_6f9c927b-fcf3-4ef8-b8ec-2fc9b690948d1Legislation TestimonyProvide testimony/evidence in support of, or opposition to, legislation_202462de-92c7-47dd-b106-160e8b94933d2Proposal DevelopmentDraft proposed legislation that creates or amends laws subject to Congressional action_be4f0228-b49b-457f-992a-3478cc3aa7ca3Congressional Liaison OperationsSupport the formal relationship between a federal agency and the U.S. Congress_a1ab5622-1742-441c-863e-27fcb486d7434Regulatory DevelopmentDevelop regulations, policies, and guidance to implement laws_1951df56-c9d7-4617-99ce-bbf1c0303fd8Support Delivery of Services 4Policy and Guidance DevelopmentCreate and disseminate guidelines to assist in the interpretation and implementation of regulations_34e5cfdc-83c3-4875-8c9c-94db3e1da0a71Public Comment TrackingSolicit, maintain, and respond to public comments regarding proposed regulations_c0b4685f-3999-4e68-b71d-8aa5592be9722Regulatory CreationResearch and draft proposed and final regulations_b04bfe5f-4cb9-4bd4-922d-23e1b2a4c28c3Rule PublicationPublish proposed and final rules in the Federal Register and Code of Federal Regulations_6a4975e1-3ea3-497c-8213-e3130547b9df4Planning and BudgetingDetermine strategic direction, identify and establish programs and processes, and allocate resources (capital and labor) among those programs and processes_7542baac-6bea-4c9e-99f5-e7194e1780daSupport Delivery of Services 5Budget FormulationDetermine priorities for future spending and develop an itemized forecast of future funding and expenditures during a targeted period of time_656e88e0-9ac5-49df-b571-b2321d2b05971Includes the collection and use of performance information to assess the effectiveness of programs and develop budget priorities.Capital PlanningEnsure that appropriate investments are selected for capital expenditures_d9f07075-1aa8-4b60-95b0-207728c3fa0f2Enterprise ArchitectureDescribe the current state and define the target state and transition strategy for an organization’s people, processes, and technology_31875fb1-1819-4cdf-bdd8-a508883877ba3Strategic PlanningDetermine annual and long-term goals and identify the best approach for achieving those goals_cfbe3925-e77b-4820-92fa-bfd7709fc3684Budget ExecutionDistribute budget authority -- legally (apportionment) and managerially (allotment and sub-allotment) -- to achieve results consistent with the formulated budget_3faeef93-eab2-432d-80fe-d226ff7263b05Workforce PlanningIdentify the workforce competencies required to meet the agency’s strategic goals and develop the strategies to meet these requirements_3d7e1b44-dcfe-433d-abd1-176ac9864dae6Management ImprovementGauge the ongoing efficiency of business processes and identify opportunities for reengineering or restructuring_bbd9ee1b-10ca-4335-8987-9d299930f29e7Budget and Performance IntegrationAlign Federal resources allocated through budget formulation, execution, and management actions with examinations of program objectives, performance, and demonstrated results such as Program Performance Assessments, Government Performance Results Act (GPRA) plans and reports, performance-based agency budget submissions, and Financial Management Cost Accounting and Performance Measurement data_7018b06c-0469-487b-9a20-ea59c78bdb6b8Tax and Fiscal PolicyAnalyze the implications for economic growth and stability in the United States and the world of Federal tax and spending policies_ead321d6-0540-4ce6-9b53-d4066c9bc0709Includes assessing the sustainability of current programs and policies, the best means for raising revenues, the distribution of tax liabilities, and the appropriate limits on debt.Public AffairsExchange information and communicate between the federal government, citizens and stakeholders in direct support of citizen services, public policy, and/or national interest_08f8be2e-2292-4aad-8377-f770d6844b91Support Delivery of Services 6Customer ServicesProvide the agency’s customers with information regarding the agency’s service offerings and manage the interactions and relationships with those customers_3479bad9-1c68-4476-bb4a-5d86f04b41ea1Official Information DisseminationProvide official government information to external stakeholders through the use of various types of media, such as video, paper, web, etc._c8a7afe7-3951-4f21-9e50-db734e2b41802Product OutreachMarket government services products, and programs to the general public in an attempt to promote awareness and increase the number of customers/beneficiaries of those services and programs_8bb04429-ba8e-4372-b758-8a2a3a047ecc3Public RelationsPromote the organization’s image through the effective handling of citizen concerns_9db5968b-f68b-4541-b985-62bf2a1dcbea4Revenue CollectionCollect government income from all sources_0de9540c-91ee-491d-82ba-091a37355bdcSupport Delivery of Services 7Tax collection is accounted for in Taxation Management Sub-function in the General Government Line of Business.Debt CollectionCollect money owed to the U.S. government from both foreign and domestic sources_5e3d9d2d-e082-4845-a90c-57a5d66f187d1User Fee CollectionCollect fees assessed on individuals or organizations for the provision of Government services and for the use of Government goods or resources (i.e. National Parks)_0d8a2782-fd06-4e5b-b282-e3f598f22e7e2Federal Asset SalesAcquire, oversee, track, and sell non-internal assets managed by the federal government with a commercial value and sold to the private sector_16b3bb4d-3258-43fa-bf8a-2440d82ba2653General GovernmentInvolves the general overhead costs of the federal government, including legislative and executive activities; provision of central fiscal, personnel, and property activities; and the provision of services that cannot reasonably be classified in any other Line of Business._4f6622d4-d2ba-4469-b7bd-3e61efb196f1Support Delivery of Services 8As a normal rule, all activities reasonably or closely associated with other LoBs or Sub-functions shall be included in those LoBs or Sub-functions rather than listed as a part of general government. This Line of Business is reserved for central government management operations; agency-specific management activities would not be included here.Central Fiscal OperationsSupport the fiscal operations that the Department of Treasury performs on behalf of the government_69ad762e-01f6-4316-9e0d-f14a85167d061Tax-related functions are included within the Taxation Management Sub-function.Legislative FunctionsIncludes the costs of the Legislative Branch except for the Tax Court, the Library of Congress, and the Government Printing Office revolving fund_8cd1b2e6-0439-47e8-9cc1-180e0b4e11ac2Executive FunctionsSupport the Executive Office of the President_ed4b8490-94bd-4752-9c20-a9142987cd463Central Property ManagementOperate the General Services Administration_c6cf2255-b0d9-4ee7-8853-636d03c5bacc4Central Personnel ManagementOperate the Office of Personnel Management and related agencies_38d862b1-9c77-4010-9b59-614d2fbdb89b5Taxation ManagementImplement the Internal Revenue Code and collect taxes in the United States and abroad_f5a1f98a-c6ea-41c6-8c66-a4bdc1d0e6916Central Records and Statistics ManagementManage official documents, statistics, and records for the entire federal government_fa5e8389-5108-459b-bbd2-f6de9d6f2feb7This Sub-function is intended to include the management of records and statistics for the federal government as a whole, such as the records management performed by NARA or the statistics and data collection performed by the Bureau of the Census. Note: Many agencies perform records and statistics management for a particular business function and as such should be mapped to that line of business. The Central Records and Statistics Management is intended for functions performed on behalf of the entire Federal government.Administrative ManagementManagement and maintain the internal infrastructure on a day-to-day basis_4fb539c8-7bd4-4ada-a4f2-4c6ec814c2fcManagement of Government Resources 1Facilities, Fleet, and Equipment ManagementMaintain, administer, certify, and operate office buildings, fleets, machinery, and other capital assets that are possessions of the federal government_0b00e0dd-1606-4ac1-bdde-a790bdce5f271Help Desk ServicesManage service centers to respond to government and contract employees' technical and administrative questions_dc8a2662-bad9-4393-9011-eb33bcd0515f2Security ManagementProtect the organization’s personnel, assets, and facilities_b6a6cc53-ce55-4bc5-a36c-2da2ec7f07f73Includes security clearance management. Activities related to securing data and information systems are addressed under the “Information Systems Security” Sub-function.TravelPlan, prepare, and monitor business related travel for the organization’s employees_7fed930f-cf20-48fe-b9ee-14822c6e38d54Workplace Policy Development and ManagementDevelop and disseminate workplace policies such as dress codes, time reporting requirements, telecommuting, etc._c4d49e5d-bf11-4f9f-9062-ca2ca5e016ad5Financial ManagementUse financial information to measure, operate and predict the effectiveness and efficiency of an entity's activities in relation to its objectives_6263937f-08dc-4e1b-9eab-4a506bbfeb1cManagement of Government Resources 2The ability to obtain and use such information is usually characterized by having in place policies, practices, standards, and a system of controls that reliably capture and report activity in a consistent manner.AccountingAccount for assets, liabilities, fund balances, revenues and expenses associated with the maintenance of federal funds and expenditure of federal appropriations (Salaries and Expenses, Operation and Maintenance, Procurement, Working Capital, Trust Funds, etc.), in accordance with applicable federal standards (FASAB, Treasury, OMB, GAO, etc.)_75315d2b-dcf2-49c7-ae51-0e463821cc6e1Funds ControlManage the federal budget process including the development of plans and programs, budgets, and performance outputs as well as financing federal programs and operations through appropriation and apportionment of direct and reimbursable spending authority, fund transfers, investments and other financing mechanisms_48eceaa8-f537-42ce-8b6a-7055e3a93c7d2PaymentsDisburse federal funds, via a variety of mechanisms, to federal and private individuals, federal agencies, state, local and international governments, and the private sector, to effect payment for goods and services, or distribute entitlements, benefits, grants, subsidies, loans, or claims_29cea6b6-aa33-45ef-a888-55bce9110f383Collections and ReceivablesDeposit, transfer, and receive funds from sales or service_61ece404-38f9-48a2-9416-b17e785b1aa64Asset and Liability ManagementProvide accounting support for the management of assets and liabilities of the Federal government_8b1a7dd9-f216-46f5-8a84-24fc8a98de6f5Reporting and InformationProvide financial information, reporting and analysis of financial transactions_82ac247e-ca01-47a2-8f3c-0de830e9d5dd6Cost Accounting / Performance MeasurementAccumulate, measure, analyze, interpret, and report cost information useful to both internal and external groups concerned with the way in which an organization uses, accounts for, safeguards, and controls its resources to meet its objectives_f351069b-e11c-4a20-9d32-30d599947d017Cost accounting information is necessary in establishing strategic goals, measuring service efforts and accomplishments, and relating efforts to accomplishments. Also, cost accounting, financial accounting, and budgetary accounting all draw information from common data sources.Human Resource ManagementRecruit and manage personnel_5c3da8e2-10ad-418e-9357-12f965f60d0aManagement of Government Resources 3HR StrategyDevelop effective human capital management strategies to ensure federal organizations are able to recruit, select, develop, train, and manage a high-quality, productive workforce in accordance with merit system principles_3479f9fc-336a-4e42-817e-8ea08af9c3981Includes: conducting both internal and external environmental scans; developing human resources and human capital strategies and plans; establishing human resources policy and practices; managing current and future workforce competencies; developing workforce plans; developing succession plans; managing the human resources budget; providing human resources and human capital consultative support; and measuring and improving human resources performance.Staff AcquisitionEstablish procedures for recruiting and selecting high-quality, productive employees with the right skills and competencies, in accordance with merit system principles_def1bfc5-840e-4bc8-bf26-5eb4c7738ebc2Includes: developing a staffing strategy and plan; establishing an applicant evaluation approach; announcing the vacancy, sourcing and evaluating candidates against the competency requirements for the position; initiating pre-employment activities; and hiring employees.Organization and Position ManagementDesign, develop, and implement organizational and position structures that create a high-performance, competency-driven framework that both advances the agency mission and serves agency human capital needs_984b751c-7aa4-4eda-bd18-3c70c9c276f83Compensation ManagementDesign, develop, and implement compensation programs that attract, retain and fairly compensate agency employees_a03f0d06-f874-4acc-854a-25eccac4cf374In addition, designs, develops, and implements pay for performance compensation programs to recognize and reward high performance, with both base pay increases and performance bonus payments. Includes: developing and implementing compensation programs; administering bonus and monetary awards programs; administering pay changes; managing time, attendance, leave and pay; and managing payroll.Benefits ManagementDesign, develop, and implement benefit programs that attract, retain and support current and former agency employees_cb3e4183-7c8a-46ea-a08d-1b162a6af5b65Includes: establishing and communicating benefits programs; processing benefits actions; and interacting as necessary with third party benefits providers.Employee Performance ManagementDesign, develop, and implement a comprehensive performance management approach to ensure agency employees are demonstrating competencies required of their work assignments. Design, develop and implement a comprehensive performance management strategy that enables managers to make distinctions in performance and links individual performance to agency goal and mission accomplishment._b181360f-a09d-4776-ac1e-394e5feee63e6This sub-function also includes managing employee performance at the individual level and evaluating the overall effectiveness of the agency’s employee development approach.Employee RelationsDesign, develop, and implement programs that strive to maintain an effective employer-employee relationship that balance the agency’s needs against its employees’ rights_da35f670-089a-493b-9e41-11e01b68cf947Includes: addressing employee misconduct; addressing employee performance problems; managing administrative grievances; providing employee accommodation; administering employees assistance programs; participating in administrative third party proceedings; and determining candidate and applicant suitability.Labor RelationsManage the relationship between the agency and its unions and bargaining units_c6d8d876-cfbe-4893-9e14-76d3dac6dd328Includes negotiating and administering labor contracts and collective bargaining agreements; managing negotiated grievances; and participating in negotiated third party proceedings.Separation ManagementConduct efficient and effective employee separation programs that assist employees in transitioning to non-Federal employment; facilitate the removal of unproductive, non-performing employees; and assist employees in transitioning to retirement_f9853808-45c8-49f7-8331-eaf687b1ca919Human Resources DevelopmentDesign, develop, and implement a comprehensive employee development approach to ensure that agency employees have the right competencies and skills for current and future work assignments_95a6d4d8-fc8b-4c97-9694-110a6da15df410Includes conducting employee development needs assessments; designing employee development programs; administering and delivering employee development programs; and evaluating the overall effectiveness of the agency’s employee development approach.Information and Technology ManagementCoordinate information and technology resources and systems required to support or provide services_806a78c8-4761-4f59-bd2f-2acfdc490a26Management of Government Resources 4Lifecycle/Change ManagementFacilitate a smooth evolution, composition, and workforce transition of the design and implementation of changes to agency resources such as assets, methodologies, systems, or procedures_c7605560-939a-48aa-832a-06346071e1911System DevelopmentDesign and develop software applications_cfd44c94-0a95-461d-bc71-e25ef3e24a022System MaintenanceMaintain in-house designed software applications_5b0ce968-4fcc-4de5-ad32-ee706e854c673IT Infrastructure MaintenancePlan, design, and maintain IT Infrastructure to effectively support automated needs (i.e. platforms, networks, servers, printers, etc.)_fce4c0dd-9487-4e09-9a07-b373cb9085594Information SecurityProtect federal information and information systems from unauthorized access, use, disclosure, disruptions, modification, or destruction, as well as the creation and implementation of security policies, procedures and controls_5e406912-5726-46a1-b875-72e0c97ac58b5Record RetentionManage the official documents and records for the agency_b8bf6df4-a925-4443-9f7f-5f45917bfa786Information ManagementCoordinate information collection, storage, and dissemination, and destruction as well as manage the policies, guidelines, and standards regarding information management_5017ec2c-6841-426e-a128-e25e4af4d0957Information SharingFacilitate data being received in a usable medium by one or more departments or agencies as provided by a separate department or agency or other entity; and data being provided, disseminated or otherwise made available or accessible by one department or agency for use by one or more separate departments or agencies, or other entities, as appropriate_57c84c63-70aa-422b-b849-3e1a5154afff8System and Network MonitoringMonitor systems and networks for optimal performance_41b7e0e7-efff-4b46-9efc-13207fc405249Supply Chain ManagementPurchase, track, and manage goods and services_b2787aa1-39c9-4b8f-9c0a-5fdb5f679534Management of Government Resources 5Goods AcquisitionProcure physical goods, products, and capital assets to be used by the federal government_77e1a343-1783-4a97-8405-59950c2fddaf1Inventory ControlTrack information related to procured assets and resources with regard to quantity, quality, and location_ebf141d9-ea44-4ac3-b9fe-6f74f81bfc9d2Logistics ManagementPlan and track personnel and their resources in relation to their availability and location_2803ab37-9b61-4173-b40c-90a8d295d28b3Services AcquisitionOversee and/or manage contractors and service providers from the private sector_21ba77d5-10b2-4a1f-9e6c-040a63f0ab6842007-07-012009-09-302010-08-30http://www.whitehouse.gov/omb/egov/documents/FEA_CRM_v22_Final_July_2007.pdfOwenAmburOwen.Ambur@verizon.net