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<StrategicPlan><id></id><Name>About EFQM</Name><Description></Description><OtherInformation></OtherInformation><StrategicPlanCore><Organization><Name>EFQM</Name><Acronym>EFQM</Acronym><Identifier>_7b0f6188-12fe-11e2-a119-938197258a28</Identifier><Description>EFQM, formerly known as the European Foundation for Quality Management, goes back more than 20 years ago, when 14 CEOs joined forces in 1988 to develop a Management tool that would increase the competitiveness of European organisations. </Description><Stakeholder><Name>Marc Amblard</Name><Description>Marc Amblard became CEO EFQM in September 2012.

Marc holds a Master in Mechanical Engineering from France&#8217;s Ecole Nationale Sup&#233;rieure d&#8217;Arts et Metiers (France), as well as an MBA from the University of Michigan Ross Business School (USA).</Description></Stakeholder><Stakeholder><Name>Matt Fisher</Name><Description>Chief Operating Officer</Description></Stakeholder><Stakeholder><Name>EFQM Team</Name><Description>Our offices are in Brussels, where we work in a team of 17 people. To help organisations accross the world, we work closely with our partners. http://www.efqm.org/en/Contactus/tabid/176/Default.aspx</Description></Stakeholder><Stakeholder><Name>European Commission</Name><Description>Supported by the European Commission in the European Quality Promotion Policy, the founding members created the EFQM Excellence Model. </Description></Stakeholder><Stakeholder><Name>EFQM Founding Members</Name><Description>The EFQM Founding Members are: AB Electrolux, British Telecommunications plc, Bull, Ciba-Geigy AG, C. Olivetti &amp; C. SpA, Dassault Aviation, Fiat Auto SpA, KLM, Nestl&#233;, Philips, Renault, Robert Bosch, Sulzer AG, Volkswagen.</Description></Stakeholder><Stakeholder><Name>AB Electrolux</Name><Description>EFQM Founding Member</Description></Stakeholder><Stakeholder><Name>British Telecommunications plc</Name><Description>EFQM Founding Member</Description></Stakeholder><Stakeholder><Name>Bull</Name><Description>EFQM Founding Member</Description></Stakeholder><Stakeholder><Name>Ciba-Geigy AG</Name><Description>EFQM Founding Member</Description></Stakeholder><Stakeholder><Name>C. Olivetti &amp; C. SpA</Name><Description>EFQM Founding Member</Description></Stakeholder><Stakeholder><Name> Dassault Aviation</Name><Description>EFQM Founding Member</Description></Stakeholder><Stakeholder><Name> Fiat Auto SpA</Name><Description>EFQM Founding Member</Description></Stakeholder><Stakeholder><Name>KLM</Name><Description>EFQM Founding Member</Description></Stakeholder><Stakeholder><Name>Nestl&#233;</Name><Description>EFQM Founding Member</Description></Stakeholder><Stakeholder><Name>Philips</Name><Description>EFQM Founding Member</Description></Stakeholder><Stakeholder><Name>Renault</Name><Description>EFQM Founding Member</Description></Stakeholder><Stakeholder><Name>Robert Bosch</Name><Description>EFQM Founding Member</Description></Stakeholder><Stakeholder><Name>Sulzer AG</Name><Description>EFQM Founding Member</Description></Stakeholder><Stakeholder><Name>Volkswagen</Name><Description>EFQM Founding Member</Description></Stakeholder></Organization><Vision><Description>A world where European organisations are recognised as the benchmark for sustainable economic growth.</Description><Identifier>_7b0f6656-12fe-11e2-a119-938197258a28</Identifier></Vision><Mission><Description>To energise leaders who want to learn, share and innovate using the EFQM Excellence Model as a common framework.</Description><Identifier>_7b0f6714-12fe-11e2-a119-938197258a28</Identifier></Mission><Value><Name></Name><Description></Description></Value><Goal><Name>EFQM Excellence Model</Name><Description>Help organisations drive improvement through the EFQM Excellence Model.</Description><Identifier>_7b0f6796-12fe-11e2-a119-938197258a28</Identifier><SequenceIndicator></SequenceIndicator><Stakeholder><Name>Organisations in Europe</Name><Description></Description></Stakeholder><OtherInformation>We are committed to help organisations drive improvement through the EFQM Excellence Model, a comprehensive management framework used by over 30 000 organisations in Europe. To help you implement our Model, we provide training, assessment tools and recognition for high performing organisations. But our real talent comes from gathering good practices and integrating those within our portfolio. 
We at EFQM, a not-for-profit membership Foundation, aim to share what works, through case studies, online seminars, working groups, conferences and thematic events. 
Sharing our member&#8217;s enthusiasm, their motivation and the results they achieve; that is what we work for.</OtherInformation><Objective><Name>Training</Name><Description>Provide training.</Description><Identifier>_7b0f6804-12fe-11e2-a119-938197258a28</Identifier><SequenceIndicator>1</SequenceIndicator><Stakeholder><Name></Name><Description></Description></Stakeholder><OtherInformation></OtherInformation></Objective><Objective><Name>Assessment Tools</Name><Description>Provide assessment tools.</Description><Identifier>_7b0f68ae-12fe-11e2-a119-938197258a28</Identifier><SequenceIndicator>2</SequenceIndicator><Stakeholder><Name></Name><Description></Description></Stakeholder><OtherInformation></OtherInformation></Objective><Objective><Name>Recognition</Name><Description>Provide recognition for high performing organisations.</Description><Identifier>_7b0f6944-12fe-11e2-a119-938197258a28</Identifier><SequenceIndicator>3</SequenceIndicator><Stakeholder><Name>High-Performing Organisations in Europe</Name><Description></Description></Stakeholder><OtherInformation></OtherInformation></Objective><Objective><Name>Good Practices</Name><Description>Gather good practices and integrate them in our portfolio.</Description><Identifier>_7b0f69c6-12fe-11e2-a119-938197258a28</Identifier><SequenceIndicator>4</SequenceIndicator><Stakeholder><Name></Name><Description></Description></Stakeholder><OtherInformation></OtherInformation></Objective></Goal></StrategicPlanCore><AdministrativeInformation><StartDate></StartDate><EndDate></EndDate><PublicationDate>2012-10-10</PublicationDate><Source>http://www.efqm.org/en/tabid/108/default.aspx</Source><Submitter><FirstName>Owen</FirstName><LastName>Ambur</LastName><PhoneNumber></PhoneNumber><EmailAddress>Owen.Ambur@verizon.net</EmailAddress></Submitter></AdministrativeInformation></StrategicPlan>