Facets of Knowledge ScienceIn defining a discipline with standards, it should be helpful to provide a list of the key facets/areas/etc that make up the disciplineSource: PowerPoint file provided by John Lewis via E-mail on March 14, 2014. Updated to add objectives (second level facets) based upon a PowerPoint file provided by John Lewis via E-mail on July 22, 2014.AIIM KM Standards CommitteeAIIMKMSC_abe7593c-abc0-11e3-8ddb-a007d5a17b96John Lewis_abe7593d-abc0-11e3-8ddb-a007d5a17b96To list the facets comprising the discipline of knowledge management_abe7593e-abc0-11e3-8ddb-a007d5a17b96BreadthThe facets should be broad enough such that no one specific model or method is foundational (The discipline of Physics did not change when Einstein's model replaced Newton's model) ComprehensivenessThe facets should be comprehensive enough such that all subsequent detailed topics have a "home" within the top-level facetsKnowledge Architecture_abe7593f-abc0-11e3-8ddb-a007d5a17b961Working EnvironmentsDesign working environments – physical and virtual – to support knowledge work_abe75940-abc0-11e3-8ddb-a007d5a17b961.1FlowEnsure free flow or knowledge across sources_130d153d-121e-11e4-af5c-9744959a50b01.2ResourcesEnsure open access to knowledge resources_130d153e-121e-11e4-af5c-9744959a50b01.3Knowledge & ExpertsPromote access to knowledge and experts throughout and beyond the organization_130d153f-121e-11e4-af5c-9744959a50b01.4DiscoveryDesign effective knowledge discovery tools and methods_130d1540-121e-11e4-af5c-9744959a50b01.5Knowledge Technologies_abe75941-abc0-11e3-8ddb-a007d5a17b962ApplicationsBuild applications_abe75942-abc0-11e3-8ddb-a007d5a17b962.1SolutionsDeliver technology solutions_004b8ba0-142a-11e4-b397-a085959a50b02.2IntegrationSeamlessly integrate knowledge technologies into the business context_004b8e52-142a-11e4-b397-a085959a50b02.3ConfigurationConfigure virtual environments and applications to support knowledge workers wherever they are working_004b900a-142a-11e4-b397-a085959a50b02.4Knowledge WorkersCreation, Capture, Exchange, Discovery & PreservationDevelop technologies to support knowledge creation, capture, exchange, discovery and preservation._004b90dc-142a-11e4-b397-a085959a50b02.5Knowledge Asset Management_abe75943-abc0-11e3-8ddb-a007d5a17b963Creation & CaptureCreate and capture knowledge and information assets_abe75944-abc0-11e3-8ddb-a007d5a17b963.1AccessibilityEnsure that knowledge is accessible wherever and whenever it is needed_004b91ae-142a-11e4-b397-a085959a50b03.2EnforcementEnforce knowledge asset management life cycle, from knowledge elicitation and codification through knowledge retention_004b9294-142a-11e4-b397-a085959a50b03.3OrganizationSupport development and maintenance of knowledge organization systems _004b9366-142a-11e4-b397-a085959a50b03.4Knowledge Assessment & Evaluation_abe75945-abc0-11e3-8ddb-a007d5a17b964QualityConduct knowledge quality assessments_abe75946-abc0-11e3-8ddb-a007d5a17b964.1AuditingPerform knowledge audits_004b9424-142a-11e4-b397-a085959a50b04.2Maps & InventoriesGenerate knowledge maps and organizational knowledge inventories_004b9500-142a-11e4-b397-a085959a50b04.3Review & ProvenanceSupport the peer review and provenance tracking of knowledge_004b95d2-142a-11e4-b397-a085959a50b04.4MaturityConduct knowledge management maturity assessments_004b969a-142a-11e4-b397-a085959a50b04.5PortfoliosSupport construction of individual, group and organizational knowledge portfolios _004b9776-142a-11e4-b397-a085959a50b04.6Intellectual Capital Management_abe75947-abc0-11e3-8ddb-a007d5a17b965IdentificationIdentify intellectual capital attributes important to the organization_abe75948-abc0-11e3-8ddb-a007d5a17b965.1Learning & EventsDevelop of IC assets through individual learning, group learning, and organization learning programs and events_004b983e-142a-11e4-b397-a085959a50b05.2PortfoliosCreate and support individual knowledge portfolios for organization’s staff_004b9910-142a-11e4-b397-a085959a50b05.3StaffExpertiseNurture and develop subject expertise_004ba5c2-142a-11e4-b397-a085959a50b05.4Tracking & EvaluationTrack and evaluate organization’s intellectual assets_004ba5c3-142a-11e4-b397-a085959a50b05.5Workforce & TalentPlan and forecast workforce and talent_004ba5c4-142a-11e4-b397-a085959a50b05.6Competency ManagementManage competencies at the organization level_004ba5c5-142a-11e4-b397-a085959a50b05.7Collaboration & Community DevelopmentDevelop communities of interest/practice and facilitate collaboration within and among them._abe75949-abc0-11e3-8ddb-a007d5a17b966CoPsSupport communities of practice_abe7594a-abc0-11e3-8ddb-a007d5a17b966.1NetworksEstablish and nourish networks_004ba5c6-142a-11e4-b397-a085959a50b06.2RelationshipsBuild relationship with professional societies, partners, clients, and stakeholders_004ba5c7-142a-11e4-b397-a085959a50b06.3Professional SocietiesFlowPromote the flow of knowledge across networks_004ba5c8-142a-11e4-b397-a085959a50b06.4Knowledge CreationEncourage the creation of new and relevant knowledge in CoPs_004ba5c9-142a-11e4-b397-a085959a50b06.5CoPsCollaborationFoster adoption and use of social collaboration tools_004ba5ca-142a-11e4-b397-a085959a50b06.6Sharing & TrustFacilitate knowledge sharing and trust building in multicultural communities_004ba5cb-142a-11e4-b397-a085959a50b06.7Multicultural CommunitiesOrganizational Culture & Communication_abe7594b-abc0-11e3-8ddb-a007d5a17b967TrainingProvide KM training_abe7594c-abc0-11e3-8ddb-a007d5a17b967.1AdoptionPromote adoption of KM activities_004ba5cc-142a-11e4-b397-a085959a50b07.2Outreach & AwarenessConduct KM outreach and awareness programs_004ba5cd-142a-11e4-b397-a085959a50b07.3StandardsFoster KM standards alignment_004ba6c6-142a-11e4-b397-a085959a50b07.4LiaisonConduct KM liaison with external communities_004ba7b6-142a-11e4-b397-a085959a50b07.5External CommunitiesRecognition & RewardsOffer KM related rewards and recognition programs_004ba8a6-142a-11e4-b397-a085959a50b07.6Narrative & StoriesPromote KM stories and business narratives_004ba9aa-142a-11e4-b397-a085959a50b07.7Publicity & PromotionPublicize and promote KM_004baa9a-142a-11e4-b397-a085959a50b07.8Knowledge Operations_abe775e6-abc0-11e3-8ddb-a007d5a17b968Operations & Decision MakingPromote the use of knowledge in decision making and operational processes_abe775e7-abc0-11e3-8ddb-a007d5a17b968.1Business RulesEnsure that knowledge is integrated into business rules_004bab8a-142a-11e4-b397-a085959a50b08.2MonitoringMonitor the quality of knowledge_004bac98-142a-11e4-b397-a085959a50b08.3Knowledge & IntelligenceEnsure that wherever knowledge and intelligence exist they are available in the business operation context_004bad88-142a-11e4-b397-a085959a50b08.4Tacit KnowledgeEnsure that tacit procedural knowledge is accessible wherever the process is performed _004bae96-142a-11e4-b397-a085959a50b08.5Procedural KnowledgeEnsure that procedural knowledge is accessible to any staff performing the process_004bb058-142a-11e4-b397-a085959a50b08.6Organizational LearningFacilitate organizational learning_abe776f4-abc0-11e3-8ddb-a007d5a17b969Learning EventsIdentify and develop learning events to ensure availability of internal competencies when and where they are needed by the organization_abe776f5-abc0-11e3-8ddb-a007d5a17b969.1OnboardingEnsure appropriate learning in the onboarding process of new employees_004bb170-142a-11e4-b397-a085959a50b09.2Learning EnvironmentsPromote an effective learning environment_004bb274-142a-11e4-b397-a085959a50b09.3Learning MethodsPromote the use of informal and formal learning methods_004bb396-142a-11e4-b397-a085959a50b09.4Learning OpportunitiesPromote learning opportunities for individuals, groups and the organization_004bb4a4-142a-11e4-b397-a085959a50b09.5Instructional DesignAdvise on instructional design for internal learning events and external capacity building_004bb59e-142a-11e4-b397-a085959a50b09.6Learning NetworksPromote development of extended learning networks _004bb6b6-142a-11e4-b397-a085959a50b09.7Knowledge Strategy & Leadership_abe778fc-abc0-11e3-8ddb-a007d5a17b9610Development & PlanningDevelop and plan KM programs_abe778fd-abc0-11e3-8ddb-a007d5a17b9610.1Policies & ProceduresIssue knowledge policies and procedures_130d2da9-121e-11e4-af5c-9744959a50b010.2Plans & StrategiesDevelop KM business plans and strategies_130d2daa-121e-11e4-af5c-9744959a50b010.3ImplementationImplement KM programs_130d2dab-121e-11e4-af5c-9744959a50b010.4ManagementManage complex projects_130d2dac-121e-11e4-af5c-9744959a50b010.5LeadershipLead KM teams_130d2dad-121e-11e4-af5c-9744959a50b010.6FundingSecure and manage KM funding_130d2dae-121e-11e4-af5c-9744959a50b010.7InterventionsManage KM interventions_130d2daf-121e-11e4-af5c-9744959a50b010.82014-07-25OwenAmburOwen.Ambur@verizon.net